EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
리리뷰어The location was good with bus service to major places at doorstep. Reception staff was very helpful, breakfast was good. Only thing lacking was electric kettle in the rooms and no glasses in the room
DDohyeon Seong우리는 신혼 여행을 위해 방문했습니다.
직원 Viljami는 우리를 친절하게 환영했고 과일 및 기타 서비스를 제공했습니다. 고맙습니다.
위치는 도심에서 조금 떨어져 있지만 어쨌든 여행할 때 Uber를 타서 불편하지 않았습니다.
최고의 시설은 아니지만 숙박 시설이 비싼 로바니에미에서 가성비 좋은 곳입니다.
그러나 아침 식사는 기대에 미치지 못했습니다.
리리뷰어Miesten puolen saunan kiuas aivan paska kumma ettei saada korjattua monena vuotena samanlainen.
Pilkki kisojen Perjantain ilta kisa peruttu, huhun mukaan uuden omistajan toiveesta. Miksiköhän?