DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
리리뷰어호텔 위치는 zaragoza기차역에서 대중교통인 버스로 이동 가능하였고 주변 관광할 곳이 걸어 다닐 거리이다. 청결함과 쾌적함은 미소가 나왔다. 유창하지 않지만 영어와 스페인어를 섞어 대화하려 해도 기다려주고 도움을 주려 하는 느낌까지 받았다. 체크아웃 때에도 기차표 보여주며 걱정하니 짐을 맡겨주고 시간계획도 세워주었다! 서비스는 최고이다. 현재 스페인 여행 중 다시 오고싶은 최고로 손꼽을 숙소!
UUpkuailezhishang좋은 환경과 좋은 위치를 갖춘 사라고사에서 매우 인기 있는 호텔입니다. 서비스도 좋고 케이터링도 좋습니다. 저는 일주일간 업무상 이곳에 머물렀고 호텔 회의실을 예약했습니다. 모든 면에서 매우 좋습니다. 다음에 기회가 된다면 참고하겠습니다. 동시에 이곳에 놀러 오는 친구들에게도 이 호텔을 추천합니다.
리리뷰어매우 친절한 프론트 데스크 관리자 - Mr Miguel. - 훌륭한 고객 서비스. 그리고 좋은 추천도 많이 해주셨어요.
호텔 어메니티는 호텔 등급에 비해 기대치보다 약간 낮습니다. 이를 개선하면 더 많은 고객을 행복하게 만들 수 있습니다. .
당신이 지불하는 가격에 비해 전반적으로 가치가 있습니다.
리리뷰어Hola el hotel esta fuera de Zaragoza pero esta muy comunicada tanto en bus como en coche cerca de Zaragoza solo a 5 minutos en coche y a 10 en bus este el hotel el hotel traquilo para descansar después de pasearte por Zaragoza lo encomiendo el las chicas espectaculares tanto recepción como camareras.
SSquiddGreat little place to stay if you want to get away from it all ! Everybody there made me feel very at home. Food very good too, toasted bread with tomato and olive oil for breakfast. Very good value for money !!
VValentin BetranHighly recommended! We stayed for a weekend around 10 friends for a wedding in Jaca and the stay was top. Clean, well-located, good breakfast and rooms with a lot of space. We would repeat!
KKoenRHotels service and restaurant are lovely. Rooms a bit outdated and for sure the ceiling needs extra cleaning.
Swimmingpool with a great few on the Pyrenees is a win.