수영장 시설을 갖춘 이집트 마투루시 호텔

This is my second time staying at this property, and it continues to exceed my expectations. I opted for the sea view room this time, and the scenery is truly indescribable; the beauty of the view is something you have to experience in person. The service remains top-notch across the board. I would like to specifically commend Moataz at the front desk for his professionalism and class. Additionally, Another Moataz at the outdoor lounge was exceptional. He is the epitome of authentic service and creates a magnificent atmosphere for every guest. His ability to connect with people while maintaining a high standard of hospitality is impressive, and he clearly possesses the leadership qualities of a manager. I highly recommend this hotel for anyone looking for a perfect stay.

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.

Overall way a lovely relaxing stay. The resort is generally clean and well maintained. The rooms we booked were spacious and have a nice view on the beach. The breakfast is good but the quality and the cooking could be better. The beach is not large but there were always spots available. The water is calm and warm (in September) as it is an artificial bay not the open sea water making it very suitable for families with small kids. This is a plus since the many days the mediterranean can be high and unswimmable. The sea bed has some black sand underneath with faul odour but generally it is covered and not directly noticeable. The main downside is the location. It is about 30 minutes drive from the city center, with virtually no services around. One has to order either a taxi or have a car to move around. But there are delivery services if you need food if you ask the reception, as it might require an arabic speaker. Lastly, the staff are very friendly and were always eager to help.

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped. The staff were friendly, professional, and always ready to help. The location was excellent and convenient, with easy access to nearby attractions and services. The breakfast was delicious with a good variety of options, and the overall atmosphere of the hotel was relaxing and welcoming. Everything was well organized, and the service exceeded my expectations. I highly recommend this hotel and would definitely stay here again in the future. Thank you for making my stay so enjoyable. 😊

놀라운 장소, 정말 깨끗하고 정말 넓습니다. 할 일이 많습니다. 알렉산드리아에서 1-1.20 시간 정도이므로 차를 가지고 가십시오. 또한 7월부터 8월 말까지 호텔을 예약하세요. 온수 실내 수영장과 추운 야외 수영장이 있으며 해변, 체육관, 사우나, 자쿠지도 있지만 내가 갔을 때는 자쿠지와 사우나가 켜져 있지 않거나 사용할 수 없었습니다. 두 개의 작은 스누크 테이블, 야외 축구 🥅 ⚽️ 피치 / 코트, 농구 공 🏀 코트 및 테니스 / 배드민턴 🏸 🎾 코트가있는 방이 있습니다. 워터파크, 심야 엔터테인먼트. 컨시어지의 Sara라는 여성은 매우 전문적으로 도움이됩니다. 그녀가 매니저라고 생각하는 환대는 훌륭했습니다. 그녀는 심지어 내가 무료로 늦은 체크 아웃을 할 수있게했지만 직원들은 매우 도움이되었습니다. 매우 친절한 . 호텔은 매우 넓고 객실은 매우 넓습니다. 음식은 괜찮았지만 장관은 없었습니다.

숙박은 매우 즐거웠습니다. 걱정할 점은 대부분의 직원이 때때로 물건, 위치 및 서비스를 알지 못한다는 것입니다. 예를 들어, 접수 원은 책상에서 한 바퀴 도는 2 번 타워로 잘못된 방향을 알려주었습니다. 또한 직원 중 소수는 키즈 클럽 위치에 대해 알지 못했습니다. 그러나 다른 모든 것은 굉장했습니다

Good luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite. My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.

المكان جميل بكل تفاصيله .. الشالية تبعد بضع خطوات من البحر حيث يمكنك النوم على اصوات الموج بكل وضح اثناء الليل .. المرافق نظيفة وهنالك اهتمام يومي بتنظيف المرافق لراحة النزلاء.. الشاطىء يتم تنظيفة حرفياً بشكل يومي من الاعشاب ويتم تقليب الرمل لجعله نظيف ومتألق كل يوم والموظفين يقدمون لك مياه بارده في حافظات الثلج ودروس لتمدد لجعل استمتاعك يصل لاعلى الدرجات… كما يوجد ملعب بادل برسوم اضافية لعشاق البادل.. تنوع المطاعم الكفيهات داخل الفندق يغنيك كثير من الاحيان عن الذهاب للمارينا حيث يوجد العديد من الخيارات سواءاً مطاعم او مقاهي او سوبرماركت وبعض محلات الازياء.. كل شيء رائع ويفوق الوصف.. اخيراً وليس اخراً اشكر جميع العاملين في الفندق على حسن الضيافة وخصوصاً الاخت كارولين

호텔은 매우 깨끗하고 관리가 잘 되어 있었습니다. 위치도 훌륭해서 걸어서 갈 수 있는 거리에 레스토랑이 많아 매우 편리했습니다. 하지만 해변이 꽤 작고, 수상 스포츠 시설들이 수영장 바로 근처에서 운영되고 있었습니다. 이 시설들이 해변의 상당 부분을 차지해서 시끄럽고, 그저 편안하게 수영을 즐기고 싶은 투숙객들에게는 불편했습니다. 직원들은 대체로 친절했지만, 프런트 데스크 직원들은 기대만큼 도움이 되지 않았습니다. 전반적으로 이 호텔에 대한 제 생각은 복잡합니다. 숙박하는 동안 좋았던 점도 많았지만, 다시 이곳에 묵을 것 같지는 않습니다.

우리는 호텔에서 좋은 숙박을했고 방은 매우 깨끗했습니다(놀라운 하우스 키핑 팀 덕분에). 음식은 환상적이었습니다(레스토랑 팀 ”요리사와 직원” 덕분에). 수영장은 매우 깨끗하고 해변은 잘 관리되어 있습니다. 유일한 것은 리셉션 팀이 그렇게 도움이되지 않았다는 것입니다. 그들은 우리가 커플이라는 것을 알고 있었지만 매우 시끄러운 젊은이들 사이에 방을 예약했기 때문에 정말 짜증났습니다. 또 다른 문제는 기념일 때문에 아내를 위해 작은 놀라움을 준비해달라고 요청했지만 아무 것도하지 않아 너무 실망스러웠습니다.