Comfortable and basic hotel near airport. Their tablea cafe serves good coffee and hot chocolate.
Staff lead of restaurant for breakfast needs to learn to communicate more. I was served sardines when my order was chorizo. And instead of apologizing for the mistake, she made an excuse saying that she heard me say “Spanish” and assumed I ordered sardines. This behavior is unacceptable as (1) she should have apologized for the mistake and (2) she should have informed me first that chorizo wasn’t available and if I preferred a different option instead of her actions mentioned above. Hope her supervisor can take corrective action on this.
I went to zamboanga city to attend a wedding, i requested for a flat iron because our outfits needed repressing. It took more than 24 hrs and 3 calls/requests before i got an iron with burnt underside, so i ended up wearing a wrinkled outfit in the niqah ceremony. I was wondering maybe they have only one iron for the whole hotel? That’s lousy service in my opinion.
It was a good stay. The food is ok, the staff are accommodating. One problem I have during my stay, their students/OJTs lack proper orientation on customer service. They clustered, so noisy along the corridors or on stairs, not mindful of hotel guests resting, or maybe still sleeping in rooms. They were always in groups. Elevator scenarios: Together they rushed in instead of allowing the hotel guests to get out first. The same scenarios in corridors. I think they should be briefed on proper ethics for hotel guests before deploying them.
When we checked in, we found a plastic bag with Lanzones fruit peels in the shoe rack. Despite staying in the Executive Suites, there was no drinking water or toothpaste provided. We had to call reception to request them. On the other hand, the staff were very hospitable and attentive to our requests. I hope next time they will prepare the room and clean it properly!
Nice location in the heart of city proper, but the problem is charging port in the room is not available, you need to unplug the TV if you need to charge your gadgets thats the problem ,i think this problem must be solved by the management peace GV hotel dipolog 😊
Very clean hotel with wonderful staff, there's a car on the location to drive you around for a small fee and very nice driver , I will definitely stay there if I visit again
I stayed for 5 nights. Room is okay, comfy. Smart location as well. Staff are also attentive to your needs. If there would be things for improvement, I think in the cleanliness part, specifically the towels, I notice that some towels are not properly washed even after requesting a new one.
I enjoyed staying here, their staff is very welcoming ❤️🥰 Location is good, near Sm, you will find many food stall and restaurants. So many choices! I’m happy that I chose ur good establishment, Keep up the good work guys! Surely we’ll be back again soon.
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리뷰 23개
7.9/10
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7.6/10
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AAylwardGreat place to stay. Perfect beach vacation.
A must place visit to relax. Me and my family will surely be back.
리리뷰어It was a good stay. The food is ok, the staff are accommodating. One problem I have during my stay, their students/OJTs lack proper orientation on customer service. They clustered, so noisy along the corridors or on stairs, not mindful of hotel guests resting, or maybe still sleeping in rooms. They were always in groups. Elevator scenarios: Together they rushed in instead of allowing the hotel guests to get out first. The same scenarios in corridors. I think they should be briefed on proper ethics for hotel guests before deploying them.
리리뷰어The hotel staff is very strict in terms of check in time, I arrived to the hotel at 1130am and they ask me if il do early check in, since there is extra charge I went out and leave my baggage in the hotel and I come back to the hotel at 0145pm , but I waited until 2pm then they let me check in to the reception at exactly 2pm.
The room is clean but the bedsheet is dirty , there is a stain on the bed in all the corner ..
kindly see the photos .
AAgnes RusianaIt was a good place for a large group to stay.
The water supply is very good, amenities as well.
It's far from the city and ideal to have your own vehicle or rent a car to travel from the city back to the apartelle, vice versa or anywhere else in the city.
Areas for improvement:
Receptionists must be ready to welcome the guest because booking was made ahead of time and was informed of the late check in.
We waited quite a long time to attend.
The distance from the city must be updated on the website and travelling time.
The contact number also needs to be updated because the number posted on the website is not the correct number. Not contactable.
Words of appreciation to the management:
We appreciated so much that despite the no refund policy, we still receive a little refund of our entire 4 nights booking.
We only stayed one night because of the far distance from the city.
Overall, the place is still recommended.
I will consider it in the future and include to
Plan the transportation.
Thanks Arkas apartelle management.
MMendozafranklin94Nice location in the heart of city proper, but the problem is charging port in the room is not available, you need to unplug the TV if you need to charge your gadgets thats the problem ,i think this problem must be solved by the management peace GV hotel dipolog 😊
DdocmerahI went to zamboanga city to attend a wedding, i requested for a flat iron because our outfits needed repressing. It took more than 24 hrs and 3 calls/requests before i got an iron with burnt underside, so i ended up wearing a wrinkled outfit in the niqah ceremony. I was wondering maybe they have only one iron for the whole hotel? That’s lousy service in my opinion.
리리뷰어Comfortable and basic hotel near airport. Their tablea cafe serves good coffee and hot chocolate.
Staff lead of restaurant for breakfast needs to learn to communicate more. I was served sardines when my order was chorizo. And instead of apologizing for the mistake, she made an excuse saying that she heard me say “Spanish” and assumed I ordered sardines. This behavior is unacceptable as (1) she should have apologized for the mistake and (2) she should have informed me first that chorizo wasn’t available and if I preferred a different option instead of her actions mentioned above. Hope her supervisor can take corrective action on this.
리리뷰어Very clean hotel with wonderful staff, there's a car on the location to drive you around for a small fee and very nice driver , I will definitely stay there if I visit again
KKayekI recently had the pleasure of staying at Green Mellow Court in Dipolog City, and it was a truly wonderful experience from start to finish. The first thing that struck me was the welcoming and friendly atmosphere. ”Ate” were exceptionally courteous and always ready to assist, making me feel right at home.
The rooms were well-maintained, clean, and thoughtfully designed for comfort. I recommend Green Mellow Court to anyone looking for a comfortable and pleasant stay in Dipolog City.