주차장 시설을 갖춘 영국 데번 호텔

Beautiful hotel in a perfect central location. Staff were friendly, welcoming and helpful. Room was spotless and a perfect size for the 2 of us.

Lovely place with peacocks roaming around. We had a wonderful stay but the washroom was bit a drawback. No shower curtains or shower head in the washroom. There was a stand in shower but unfortunately our shower doesn't had a good heating system, so we couldn't use it. Washrooms needs to be improved.

얼마나 보석입니까! 현지에서 결혼식에 참석한 후 이 놀라운 숙소에서 1박을 했습니다. 방과 욕실은 매우 깨끗하고 사랑스러운 면 시트, 편안한 침대. 아침 식사가 포함되어 있었고 훌륭했습니다! 조리된 옵션, 시리얼, 토스트 등 재미 있고 재밌고 재밌는 웨이터가 주문을 받고 서빙했습니다! 리셉션의 여성은 방을 준비하는 사랑스러운 청소부를 포함한 모든 직원과 마찬가지로 매우 친절하고 도움이되었습니다. 나는 주저하지 않고 그것을 추천하고 행복하게 훨씬 더 오래 머물고 지역을 탐험 할 것입니다. 멋진 숙박에 감사드립니다.

우리는 가족으로서 발코니가 있는 2개의 킹룸에 머물렀고 전반적으로 호텔에는 많은 것이 있습니다. 위치는 환상적입니다 Exeter의 중심부에 있으며 모든 곳을 걷기에 적합합니다. 호텔 자체는 특히 최상층의 스카이 바가 멋지게 보입니다. 전망은 훌륭하고 음료는 매우 훌륭하며 서비스는 진정으로 친절하고 세심했습니다. 우리는 또한 아래층 레스토랑에서 약간의 니블을 잡았고 음식과 서비스 모두 견고했습니다. 객실은 깨끗하고 넓으며 발코니는 좋은 터치였습니다. 모든 것이 현대적이고 편안하다고 느꼈습니다. 유일한 진짜 단점은 그리고 큰 것입니다 프론트 데스크 서비스입니다. 이 가격대의 호텔(특히 IHG 속성으로서)의 경우 전체 장소를 실망시켰습니다. 직원들은 느리고 특히 지식이 풍부하지 않았으며(그리고 ”가장 빠르지 않고 추가하는 것을 싫어합니다”) 때때로 매우 짧거나 무례했습니다. 체크인할 때 IHG 회원으로 늦은 체크아웃을 한다고 들었지만 나중에 돌아왔을 때 다른 직원이 우리가 무슨 말을 하는지 전혀 모르고 처리하는 방법에 대해 혼란스러워 보였습니다. 그녀는 결국 오후 12시까지 하나의 방만 제공했는데 오후 3시 체크인 후에는 실제로 적절한 늦은 체크 아웃처럼 느껴지지 않습니다. 우리는 여행을 많이 하고 여기의 프론트 데스크 경험은 표준보다 분명히 낮았습니다. 호텔의 나머지 부분(객실, 바, 레스토랑, 위치)은 정말 좋지만 열악한 프론트 오브 하우스 서비스는 우리가 가장 기억할 것입니다. 다시 머물까요? 아마도 위치와 객실 때문에 프론트 데스크 교육과 태도를 정리하기를 바랍니다.

29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

Hotel clean, breakfast had a god variety of food location is great. Unfortunately we had an issue outside our bedroom which I reported to reception in the morning as I feel it is a security issue. In the middle of the night we had a man knock on our door and he tried to get in. He was walking up and down the corridor and appeared to be drunk. He then lay outside our room and fell asleep. About 30 minutes later we heard him again knock on another door. Although we think he was probably a resident it did concern us as anyone could get access to the bedrooms as there is no security to get up the stairs. There is no swipe card access and I think this needs to be addressed as it is a safety concern.

Good location. Didn’t use amenities as wasn’t needed. Good place just to rest your head

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

Location is very near to Exeter Central Station. Just cross opposite with minor road but the ramp to pull up luggages into hotel is a bit old.