주차장 시설을 갖춘 코스타리카 알라후엘라 호텔

My family and I arrived at Casa Del Rio on November 26.  We spent 2 nights here.  We are a party of 6 and booked three rooms under two separate reservations.  My reservation was through Trip.com and confirmed on Nov 19.   This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property.  So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.  When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ».  She asked to see the emails to confirm that  I had sent requests, but she did not attempt to assist.  She could have asked for assistance by checking with her superior, but she did nothing.  This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.  Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony.  The entire room was immaculately clean.   The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property).  However, I didn’t see a security guard at night.  The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark). The pool was enjoyed by our 13, 17, and 18-year-olds.  The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).   The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea.  Everything was scrumptious.  The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.  It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.  Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups  (if/when they accommodate adjacent rooms) and honeymooners.   If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

The hotel is great and the staff is even greater. The overall decoration of the whole premisses is very beautiful and there's a nice garden facing all rooms. The room was spacious and clean, the bathroom has a good size and the bath space is big. The shower has a good volume of water and the heating works fine. The room also has a closet, a drying rack for clothes (very helpful with all the hot springs and rain), a small fridge and air conditioning. There are two pools and they are well cleaned. But the staff is the real highlight of the hotel. Everyone is super friendly, polite and helpful. They cook an amazing breakfast and can also help finding the best tours. I couldn't have asked for a better stay at La Fortuna. Highly recommended. Thanks everyone for the great stay, keep up the good work!

고품질의 재료와 훌륭한 디자인으로 지어진 매우 훌륭하고 아름다운 호텔입니다. 그러나 나의 가장 큰 실망은 5-star 호텔이 방에 무료 물을 제공하지 않고 병당 $ 4.50에 판매한다는 것입니다. 이것은 코스타리카에서 특히 놀라운 일입니다. 객실 비용이 1박에 $1000 이상이라는 점을 고려하면 더욱 그렇습니다. 기본적인 국제 서비스 기준을 충족시키고 싶지 않다는 것은 매우 실망스럽고 탐욕스럽습니다. 제 생각에는 경영진은 게스트 서비스가 종종 훨씬 더 사려 깊고 완전한 아시아와 중동의 호텔에서 영감을 받아야 합니다. 나는 서비스의 일부로 작은 필수품을 제공하는 대신 모든 것에 대해 추가 비용을 청구하려고 노력하고 있다고 느꼈고, 이는 전반적인 경험에 부정적인 영향을 미쳤습니다.

환상적인 온천과 워터 슬라이드가있는 놀라운 숙박! 우리는 이 아름다운 호텔에서 놀라운 시간을 보냈습니다! 온천은 숨막히는 전망과 함께 편안하고 젊어지는 진정한 하이라이트였습니다. 워터 슬라이드는 우리의 체류에 재미 있고 모험적인 트위스트를 더했습니다. 속성 자체는 고요하고 매력적인 분위기로 놀랍고 잘 관리되어 있습니다. 유일한 단점은 숙소 어디에나 건조기가 없다는 것이었습니다. 즉, 비행기에서 축축한 옷을 가져와야했습니다. 그러나 이것은 전반적인 경험에 비해 사소한 불편이었습니다. 우리는 절대적으로 다시 여기에 머물 것이고 친구에게 강력히 추천합니다. 독특한 편의 시설을 갖춘 편안한 휴가를 찾고 있다면 이곳이 환상적인 선택입니다!

We arrived to find a beautiful hotel In a lush setting with the most beautiful foliage with tropical birds.  The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species.  The restaurant was an excellent Italian restaurant  that we would recommend to anyone.  The staff was always happy to provide any assistance with a smile.

This hotel has a free shuttle. Ask at Information at the airport and they will show you where to find it. It's easy. From friendly reception to good breakfast to arrangement of quick tour, I enjoyed my stay here. Comfy pillows and bed. Everything here was to my satisfaction, including a nice, hot shower and late checkout. I recommend this hotel.

We had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious! The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds... We are so happy that we stayed at Casa Luna!

나는이 장소에 대한 여름 훌륭한 리뷰를 읽었고 실망시키지 않았습니다. 숙소에는 작은 산책로가 있습니다. 스턴트는 흥분합니다. 작지만 다른 건물 옆에 있지 않습니다! 수영장은 좋지만 난방이 되지 않습니다. 당신이 NE US 출신이라면, 당신은 그것에 익숙합니다. 또는 특히 태양 아래서 조금 상쾌했습니다. 호텔은 멋지게 유지되었지만 표준 호텔 방보다 더 선호하는 현지 스타일입니다. 방은 아름답고 침대는 편안합니다. 여기에서 잘못 갈 수 없습니다. 내가 만난 많은 사람들은 같은 일을 하고 비행기를 타기 전에 코스타리카에서 마지막 밤을 보냅니다. 매우 안전하고 가깝지는 않지만 가장 좋은 것은 푸라 비다 휴가입니다.

一切都很一般。我住的四人間， 床墊不太舒服。一兩晚可以忍受。服務一般。設施一般。也可以說不好不壞。