작성일: 2026년 1월 17일
리뷰어
I stayed at Azulik Tulum in one of the smallest rooms, and I have mixed feelings — both admiration and realism.
First, let’s be honest: Azulik is visually stunning. Architecturally, it’s a dream — truly built for aesthetics and Instagram. The design is beautiful, organic. From a visual and conceptual point of view, it’s easily 100/100.
However, when it comes to comfort and practicality, it’s a very different story.
Azulik is a pure jungle experience. That can be magical, but it also means:
Very limited privacy
A toilet behind a divider
No hot water at night
Minimal comfort overall
I understand this is intentional and part of the concept, but when rooms can cost up to $2,000 per night, you naturally expect a balance between artistic experience and luxury comfort — especially at that price point.
The room itself was cute, but definitely not designed for longer stays. This is not a place you want to stay more than 1–2 nights max. After that, the lack of comfort becomes noticeable.
Service was not good. I understand this is Mexico and things move differently, but for a hotel with such an international reputation, staff speaking English should be standard, especially since most guests are travelers from the other countries.
The beach service closes early (around 4–5 PM), so the experience feels very limited.
A few small but important details:
The matches in the room were extremely horrible to light, which becomes frustrating when candles are the main source of light, and I love candles idea but if you are reader this hotel not for you!
Cleaning could be better.
Hot water should really be available 24/7 at this level.
Overall, Azulik is an artistic, aesthetic, and spiritual concept, not a comfort-driven luxury hotel. If you come knowing that — and stay one or two nights only — it can be a beautiful experience. I think its important to remind guest on checking in what are they signing for, coz people don't like to read descriptions and coming for views then being disappointed.
Come for the vibe, architecture, and photos.
Don’t come expecting classic luxury or comfort.
Beautiful idea, powerful concept — but it could truly shine even more with better service, basic comfort, and attention to detail. And I`m not asking a lot here.
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1박당 요금 최저가:310,901원
작성일: 2024년 4월 25일
Verified Member
The strength of this hotel is the great built-in spa within the hotel property!
Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room.
Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone.
Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI.
Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into.
Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel.
We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately.
If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it.
I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars.
I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
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1박당 요금 최저가:103,354원
작성일: 2025년 11월 9일
SS72
I found this property Ujo have good reviews on Trip.con and wanted to give it a try. I preferred apartment style stays cos the convenience of having a kitchen allows flexibility for diet-restricted people.
The place looked modern and clean. Pretty spacious and functional. Has a balcony with a (not so grande, lol) view of the neighborhood. It was so hot outside even in November, like a sauna, so we didn’t spend anytime on the balcony and kept windows and doors shut to prevent heat and bugs.
The AC and two ceiling fans in our room helped greatly for temperature control, making our stay comfortable. Note: the AC only works when you use the key card in the room — inserting it in the power slot and then AC can be turned on. Without a note about it, I thought the AC was not working. But glad the lady there helped to call and figure it out. Simple as that.
The bathroom is interesting. It’s mostly good, got a ceiling shower and worked well. They provided organic wash, shampoo, and conditioner. The only part that didn’t make too much sense is the short half wall that is functioning as a divider between the shower part and the dry part of the bathroom. Water would easily splash out — it felt like it was designed for shorter users and didn’t account for a lot of tourists that are tall. Perhaps add a good old shower curtain? Mostly for the property’s own benefit of not getting the floor wet where it shouldn’t be.
I sent a request when I booked the room for the hosts to spray bug sprays in the room prior to my arrival. They quickly acknowledged that after my booking and did that before I checked in. Much appreciation.
When we checked out, we left our luggage to the host for a few hours. They are very helpful to put them away.
Also this place has bike rentals on site for a good price compared to what we saw outside of the property.
Finally, let’s talk about the overall area. We chose it also because it’s close location to ADO bus station as we came from Cancun via bus. We don’t have any interest in the crazy taxi prices and want to walk as much as we can. So this walkable property (less than 10minutes from Tulum ADO bus station) worked. I also chose it because it’s not on the Main Street where I looked at a lot of properties and found noise complaints. I cannot handle noise past 10pm. I need my rest. So overall, Ujo was quiet in itself, no really close-by clubs, no rooftop parties, and other visitors seemed respectful and not loud after 10pm. BUT, here is the reality, this is a town with many stray animals. And they sleep during the heated day time, and get active at night. So there were barking and meowing for sure that can pierce thru. As well as some traffic sound and remote club noises. Don’t expect 100% tranquility. I am fairly picky about noise but I would say given the town’s reality, this is a very decent spot. I was able to sleep thru the nights without much issue.
Overall the stay met the score it had on Trip.com (9.6/10) when I was booking. If I visit Tulum again, or if someone asked for a recommendation, I would stay/recommend this place.
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1박당 요금 최저가:61,216원
작성일: 2026년 1월 7일
리뷰어
looptop과 1층에 있는 bar는 준비 안된 재료가 많아 service가 안되었고 looptop의 직원은 매우 무례하고 친절하지 않습니다 물은 매우 차가워 아이들과 함께 들어갈수 없습니다 욕실 하수구가 막혀 물이 잘 빠지지 않습니다 방은 깨끗하나 방 청소시 shampoo, coffee등이 보충되지 않아 없는것이 있습니다
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1박당 요금 최저가:136,478원
작성일: 2025년 8월 29일
리뷰어
칸쿤은 처음 방문이었는데, 이 호텔을 선택했습니다. 전반적으로 훌륭하고 만족스러운 숙박이었지만, 다시 칸쿤에 온다면 이 호텔을 선택할 확률은 50% 정도일 것 같습니다. 좋았던 점과 아쉬웠던 점들을 공유해볼게요.
**좋았던 점:**
올 인클루시브 옵션으로 예약했기 때문에 모든 음식과 음료를 무료로 즐길 수 있었습니다. 특히 덱 레스토랑과 해변에서 제공되는 음식과 음료는 정말 완벽했습니다. 음식의 질이 매우 훌륭했고, 메뉴도 다양했으며, 과일과 음료는 단연 최고였습니다. 객실은 매우 넓었고, 발코니는 다소 작았지만 그래도 충분히 만족스러웠습니다. 호텔은 그리스 산토리니를 연상시키는 매력적인 분위기를 가지고 있었습니다. 방은 매우 깨끗하고 시원했으며, 냉장고에는 항상 음료가 가득 채워져 있었습니다. 호텔에서는 다양한 액티비티도 제공했습니다. 저는 개인적으로 휴식을 원했기 때문에 참여하지는 않았지만, 선택의 폭이 넓어 보였습니다.
**아쉬웠던 점:**
올 인클루시브였음에도 불구하고, 일부 고급 레스토랑은 포함되지 않아 추가 요금을 내야 한다고 들었습니다. 2박 3일 짧은 일정이라 덱 레스토랑만으로도 만족했지만, 더 오래 묵었다면 다른 곳들도 가보고 싶었을 것 같습니다.
마사지 서비스에 대한 과도한 판매 압력도 불편했습니다. 처음에 호텔 측에서 캐나다인이라는 이유로 무료 마사지를 제안했습니다. 하지만 나중에 제가 학생이라는 것을 알게 되자, 직장인만 해당된다며 바로 취소했습니다. 사실 처음부터 마사지를 원했던 것은 아니었지만, 개인 정보를 얻기 위해 제안했다가 그렇게 급작스럽게 취소하는 방식은 마음에 들지 않았습니다.
또 다른 단점은 소음이었습니다. 밤에는 밤 9시 30분부터 거의 11시까지 노래방 같은 시끄러운 노랫소리가 들렸습니다. 낮에는 몇 시간 동안 공사 현장의 드릴 소리가 계속되었습니다. 조용한 호텔을 찾는 분들에게는 이곳이 적합하지 않을 것 같습니다.
처음 Trip.com을 통해 예약할 때 킹사이즈 침대가 있는 객실을 예약했습니다. 그러나 체크인 시 호텔 측에서는 킹룸이 없다고 하면서, 160달러를 추가하면 더 넓은 발코니와 킹사이즈 침대가 있는 오션뷰 룸으로 업그레이드할 수 있다고 권유했습니다. 저는 거절했고, 결국 퀸사이즈 침대 두 개, 더 작은 발코니, 그리고 부분 오션뷰가 있는 객실을 배정받았습니다. 솔직히 말하면, 그 객실에도 만족했습니다.
호텔은 호텔 존의 거의 중앙에 위치해 있었는데, 북쪽이나 남쪽으로 너무 치우치지 않았습니다. 저는 전용 밴을 예약했고, 공항에서 호텔까지 약 20~25분 정도 걸렸습니다. 라 이슬라 몰이 근처에 있다고 들었지만, 지나가면서 보니 많은 상점들이 문을 닫은 상태였습니다. 활기찬 쇼핑몰을 기대하고 오신다면 실망할 수도 있으니 참고하세요.
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1박당 요금 최저가:147,589원
작성일: 2025년 5월 5일
Dominique80
T'es bel hotel chambres spacieuses belle piscine
친절한 직원 올바른 아침 식사
아침의 카푸치노가 점심을 먹을 때 지불하는 것이 유감입니다.
중심에 위치했음에도 불구하고 고요함
도로 역과 매우 가까움
추천합니다
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1박당 요금 최저가:123,061원
작성일: 2025년 11월 15일
Joengyang
엠포리오에서의 경험은 정말 최고였습니다! 깨끗하고 정돈된 분위기에 편안하고 아늑한 분위기까지 더해졌습니다. 직원들은 친절하고 효율적이었으며, 체크인과 요청 사항을 신속하게 처리해 주었습니다. 식사 옵션도 기대 이상이었습니다. 음식은 신선하고 맛있었으며, 서비스는 세심하고 사려 깊었습니다. 여행이나 단기 투숙에 완벽한 곳이며, 꼭 다시 묵거나 친구들에게 추천하고 싶습니다!
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1박당 요금 최저가:161,426원
작성일: 2024년 1월 25일|정원 전망의 트렌디 룸
Hajiyev Toghrul이 호텔을 예약할 때 사진과 가격만 보세요. 이런 비싼 호텔은 정말 훌륭할 것 같아요. 하지만...
1. 이곳은 3성급 호텔과 같습니다.
2. 성격이 매우 나쁩니다. 당신이 돈을 지불하지 않으면 아무도 당신을 위해 봉사하지 않았습니다. 단 한 번만 주스 같은 것을 줄 수도 있습니다. 두 번째에는 20분 정도 기다려야 합니다.
3. 2인실을 예약했습니다. 그러나 모든 것 안에는 하나가 있습니다. 비누나 샴푸를 하나 더 가져오려면 많은 시간을 요청해야 합니다. 그리고 반드시 급여가 필요합니다....
4. 편의시설이 전혀 없습니다. 수영장과 레스토랑만 있으면 됩니다.
5. 일반적으로 두바이나 터키에서 이 돈을 지불하면 별 5개가 무엇인지 알 수 있습니다. 그는 별을 볼 수 없습니다.
6. 이렇게 높은 가격을 책정한 이유는 딱 하나인 것 같습니다. 에로틱한 쇼입니다. 이름이 에로틱하네요. 더 이상은 없습니다. 그냥 이름을 지어주세요:):):):)
그러니 돈이 있고 쉬고 싶다면. 이 호텔에는 가지 않았습니다. 5일 예약했어요. 하지만 거기서 1박만 묵으세요.
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1박당 요금 최저가:420,755원
작성일: 2025년 11월 10일
리뷰어
Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
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1박당 요금 최저가:1,058,700원
작성일: 2025년 7월 22일
M495523****
이곳은 제가 지금까지 묵어본 호텔 중 단연 최고라고 할 수 있습니다.
객실은 넓고 편안하며 매일 청소해 줍니다.
올인클루시브 호텔이라 모든 음식과 음료가 훌륭합니다. 특히 해변 레스토랑을 강력 추천합니다. 저녁에는 꼭 예약하세요. 분위기가 정말 좋고, 바닷바람을 맞으며 일몰을 감상하는 것은 더할 나위 없이 편안한 경험입니다.
호텔 바로 앞에는 고운 모래사장이 펼쳐진 전용 해변이 있습니다.
수영장과 온천도 있습니다.
다른 호텔과 연결되어 있어 일부 레스토랑과 수영장 시설을 공유할 수 있습니다.
매일 저녁 8시 30분에는 강당에서 무료 공연이 있습니다.
요컨대, 가격 대비 최고의 만족도를 선사하는 훌륭한 호텔입니다. 강력 추천합니다.
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1박당 요금 최저가:211,740원