와이파이 시설을 갖춘 자메이카 세인트앤드루 호텔

Tracy at the front desk is amazing. Customer service that leaves such a positive feeling. She’s actually exceptional. I will always stay at that Hilton and many more once I can receive her type of service. My husband and I were quite impressed with her professionalism, kindness and commitment to ensuring we were comfortable. She’s amazing and deserves a promotion.

Hotel utilizado para viajes corporativos, recomendable para hacer reuniones y buena ubicación en la ciudad

지역 소비가 조금 높습니다. 이 호텔은 오랜 시간이지만 매우 인기가 있습니다. 구성 시설도 매우 좋습니다. 지역 소비가 약간 높습니다. 이 호텔은 오랜 시간이지만 매우 인기가 있습니다. 구성 시설도 매우 좋습니다.

是一個民宿，具體來講是別人的家，廁所跟沖涼是共用的，房間沒有空調，衹有風扇，餐食房東可以煮，但是要另外收費。位置不好找，到了之後要打電話給房東才能開門

Location was ideal. Room was cozy. Was shocked when I was asked to pay for early check-in. Never knew that that was a thing. Overall it was ok

매우 안전한 지역인 킹스턴의 새로운 지역에 위치하여 객실이 편안하고, 아침식사 서비스가 좋으며, 직원들이 따뜻하고 친절합니다. 주변에 놀 곳이 별로 없습니다. 주차장이 있어 자율주행에 적합합니다. 차가 없으면 더 불편해요.

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

고객 서비스는 친절하고 전문적이며 매우 도움이 되었습니다. 방은 편안하고 비교적 깨끗했지만 바닥과 카펫은 청소하거나 진공 청소기로 청소되지 않았으며 시트와 담요는 쓰레기 냄새가 났지만 깨끗해 보였습니다. 레스토랑은 자메이카와 미국식 아침 식사가 혼합 된 아침 식사로 훌륭했습니다. 수영장이나 체육관을 이용하지 않아서 평가를 할 수는 없지만 전반적으로 즐거운 호텔이었습니다. 나는이 호텔을 다시 예약 할 것입니다.