Location is excellent surrounded by trees and away from crowded and noisy areas. The receptionist was very professional and helpful regarding a mistake in my booking as my booking app didn't convey the complete details of my booking. They didn't have any idea that I have a 12 year old child added to my booking and also didn't get the information that I needed 2 adjacent rooms, but they managed to sort it out. Breakfast was great. There was no fridge in the room despite saying there was one during booking, but I didn't need it, so I ignored it. The worst part was the pool staff. They were rude and irogant.
Overall, my family and I enjoyed our stay and will definitely go there again if we visit Birmingham again.
Very convenient for early morning fl8ghts to stay overnight in a comfortable bed with clean modern facilities.
Loved the bathroom!
Greeted nicely.
The restaurant served tasty basics meals. Both bar and coffee drinks.
Didn't like the removal of menus and oth8er table items whilst I was eating. I know I was a late customer. But please, after a long travelling day, I just needed some relaxing enjoyment of dinner and coffee.
I stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!
The stay was very pleasant hotel room is clean staff were very cheerful and friendly the environment was great highly recommend this hotel in Birmingham
Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.
Hotel nice as always, room cpuld fo with a bit of an update but not too bad. BUT it was my 13th stay within 9 months and I still have to always provide all address details from scratch although I am staying there every other week and provide thwm as well through the online checkin 🤦♂️
여기 더블룸에서 몇 번 묵어봤습니다. 디자인은 약간 낡았지만 객실은 적당한 크기이며 매우 깨끗하고 좋은 시설을 갖추고 있습니다. 세면도구도 품질이 좋으며 많은 호텔에서 제공하지 않는 헤어 컨디셔너와 바디 로션이 포함되어 있습니다. 아침 식사는 매우 훌륭하며 체크인/체크아웃 시 리셉션 직원은 항상 정중하고 친절했습니다. 주차장은 하루 £6.50의 좋은 가격으로 제공됩니다.
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리뷰 121개
8.8/10
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8.9/10
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리리뷰어우리는 더블 침대 2개가 있는 방을 예약했습니다. 남편이 브로드 스트리트에서 남자 친구들과의 밤나들이를 마치는 것을 기다리면서 먼저 체크인했습니다.
저는 도착했을 때 혼자였기 때문에 문에 경비가 정말 철저해서 고마웠습니다.
체크인하는 동안, 저는 리셉션 직원에게 남편이 오후 2시 이후에 저와 합류할 것이고 약간 기분이 나쁠 수도 있다고 말했습니다. 그들은 우리 둘의 연락처를 받고 저는 잠자리에 들었습니다.
오후 4시에 도착했는데, 남편이 전화를 걸어 들어오지 못하게 하겠다고 했습니다. 그래서 리셉션에 전화했더니 바로 문제가 해결되었습니다.
방은 완벽했고, 복도는 조용했고, 방은 깨끗했고, 모든 편의 시설, 옷장, 냉장고, 주전자가 있었습니다.
아침 식사는 훌륭했습니다! 저는 죽, 과일, 토스트를 좋아하는데, 남편은 프라이업을 먹었습니다.
오믈렛을 주문해서 만들어 주는 스테이션도 있습니다.
저는 분명히 다시 이곳을 예약할 것입니다. 왜냐하면 저희 친구들은 모두 브럼에 살고 있고, 직원, 객실, 호텔의 위치가 도보로 이동하기에 완벽하기 때문입니다.
Jjerrymom코번트리 시내 역 바로 맞은편에 위치하여 교통이 매우 편리하며, 바로 옆에는 대성당과 자동차 박물관이 있습니다. 호텔 시설은 괜찮은 편이고 객실도 넓습니다. 약간 낡았지만 가성비가 매우 좋습니다. 작년에도 묵었던 곳이라 올해도 첫 번째 선택지였습니다. 아침 식사는 전형적인 영국식 조식인데, 꽤 맛있고 만족스러웠습니다.
NNSEJOKERAn amazing stay as always the staff here always go above and beyond for you needed slightly larger room due to my partner on crutches and they even put us in a room we was in before! Such clean facilities me and my partner felt really comfortable safe and happy here will stay again! Comfy pillows, bed, lovely bathroom shower and bath, toiletries on wall are very nice smelling, we will be back on Thursday to stay! :)
리리뷰어After a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room .
The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it.
I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests.
After being woken up at 9am from the workers, I tried to get some more sleep.
The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm.
This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.
리리뷰어Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
리리뷰어호텔은 여행에 나쁜 위치에 있지 않습니다…
하지만 호텔에는 많은 개선이 필요합니다! 조식 뷔페는 음식이 보충될 때까지 기다리고 있습니다. 직원에게 차 컵이 어디에 있는지 계속 물어봐야 합니다. 교체된 것이 없기 때문에 토스터의 위치로 인해 줄이 없었습니다. 물 교체를 요청하는 경우 조심하세요. 요금이 청구되어서 방에 있었는데 항의 후 환불받았습니다..이그제큐티브룸은 좋았지만 스탠다드룸은 좋지 않다는 것을 알고 있습니다. 직원은 좋았지만 더 나은 조직이 필요합니다. 수영장 구역은 날짜가 지정되어 있고 정해진 시간이 없으며 개방형 폐쇄 시간을 선택하고 선택하는 것 같습니다. 우리는 여기에 언급되지 않은 몇 가지 문제가 있었는데 리셉션에 우리가 행복하지 않다고 말했고 다른 고객이 불평하는 것을 발견했습니다.. 우리는 다시 머물지 않을 것이며 확실히 최대 4성급 3은 아닙니다.. 스파 트리트먼트에 대해서는 언급할 수 없습니다. 사용하지는 않지만 스파를 살펴보면 주변에 더 좋은 스파가 있을 것이라고 확신합니다. 골프장 9홀은 상태가 양호하지만 호텔 외부는 약간 지저분하게 정리가 필요합니다.
리리뷰어방과 욕실은 넓고 매우 편안합니다. 방에 창문이 3개 있고 그 중 2개는 열 수 있습니다. 시설이 완벽하고 깨끗합니다. 난방도 좋고 온도도 적당합니다. 신지에 기차역은 역에서 60m 거리에 있으며, 근처에 투우장, 그랜드 센터, M&S, 실내 시장 등이 있어 쇼핑하기에도 편리합니다. 도서관, 빅토리아광장 등 관광지가 근처에 있어 돌아다니기에도 좋습니다.
RRyanCozy spacious rooms, with good amenities (kettle, hot drinks, shower gel and body wash etc). Steam room, sauna, jacuzzi and pool are nice. Ample parking.
Could do with more signage in the corridors and stairs to find the pool as it's very big inside.