Location is excellent surrounded by trees and away from crowded and noisy areas. The receptionist was very professional and helpful regarding a mistake in my booking as my booking app didn't convey the complete details of my booking. They didn't have any idea that I have a 12 year old child added to my booking and also didn't get the information that I needed 2 adjacent rooms, but they managed to sort it out. Breakfast was great. There was no fridge in the room despite saying there was one during booking, but I didn't need it, so I ignored it. The worst part was the pool staff. They were rude and irogant.
Overall, my family and I enjoyed our stay and will definitely go there again if we visit Birmingham again.
Very convenient for early morning fl8ghts to stay overnight in a comfortable bed with clean modern facilities.
Loved the bathroom!
Greeted nicely.
The restaurant served tasty basics meals. Both bar and coffee drinks.
Didn't like the removal of menus and oth8er table items whilst I was eating. I know I was a late customer. But please, after a long travelling day, I just needed some relaxing enjoyment of dinner and coffee.
I stayed at Arden before a flight, it was close to the airport and suited my needs for somewhere to sleep. The check in staff were helpful and processed everything smoothly.
Really nice hotel, great service and convenient location for where we were going. Would recommend but maybe avoid driving where possible just incase you can’t get a spot, unless there was more parking that we happened to miss which is always a possibility.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
Excellent customer service for me a disabled solo traveller.
All the staff where outstanding but my best big goes to lovely Marianne in the Faraday restaurant so attentive and professional and pro people 💯
On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.
Hotel nice as always, room cpuld fo with a bit of an update but not too bad. BUT it was my 13th stay within 9 months and I still have to always provide all address details from scratch although I am staying there every other week and provide thwm as well through the online checkin 🤦♂️
여기 더블룸에서 몇 번 묵어봤습니다. 디자인은 약간 낡았지만 객실은 적당한 크기이며 매우 깨끗하고 좋은 시설을 갖추고 있습니다. 세면도구도 품질이 좋으며 많은 호텔에서 제공하지 않는 헤어 컨디셔너와 바디 로션이 포함되어 있습니다. 아침 식사는 매우 훌륭하며 체크인/체크아웃 시 리셉션 직원은 항상 정중하고 친절했습니다. 주차장은 하루 £6.50의 좋은 가격으로 제공됩니다.
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리뷰 121개
8.8/10
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JJeff & Lyn사랑스러운 하룻밤 숙박.
호텔은 대규모 파티로 인해 매우 바빴지만 직원들은 우리를 정말 잘 보살펴주었습니다.
호텔에 대한 반성은 아니지만 그들은 우리를 데리러 택시를 예약했고 택시 회사는 전혀 쓸모가 없었습니다. 예정된 시간보다 20분을 더 기다린 우리는 우버를 불렀고 5분 만에 도착했다.
전반적으로 이것은 우리가 이전에 묵었던 훌륭한 호텔이며 다시 묵을 것입니다.
리리뷰어우리는 더블 침대 2개가 있는 방을 예약했습니다. 남편이 브로드 스트리트에서 남자 친구들과의 밤나들이를 마치는 것을 기다리면서 먼저 체크인했습니다.
저는 도착했을 때 혼자였기 때문에 문에 경비가 정말 철저해서 고마웠습니다.
체크인하는 동안, 저는 리셉션 직원에게 남편이 오후 2시 이후에 저와 합류할 것이고 약간 기분이 나쁠 수도 있다고 말했습니다. 그들은 우리 둘의 연락처를 받고 저는 잠자리에 들었습니다.
오후 4시에 도착했는데, 남편이 전화를 걸어 들어오지 못하게 하겠다고 했습니다. 그래서 리셉션에 전화했더니 바로 문제가 해결되었습니다.
방은 완벽했고, 복도는 조용했고, 방은 깨끗했고, 모든 편의 시설, 옷장, 냉장고, 주전자가 있었습니다.
아침 식사는 훌륭했습니다! 저는 죽, 과일, 토스트를 좋아하는데, 남편은 프라이업을 먹었습니다.
오믈렛을 주문해서 만들어 주는 스테이션도 있습니다.
저는 분명히 다시 이곳을 예약할 것입니다. 왜냐하면 저희 친구들은 모두 브럼에 살고 있고, 직원, 객실, 호텔의 위치가 도보로 이동하기에 완벽하기 때문입니다.
Jjerrymom코번트리 시내 역 바로 맞은편에 위치하여 교통이 매우 편리하며, 바로 옆에는 대성당과 자동차 박물관이 있습니다. 호텔 시설은 괜찮은 편이고 객실도 넓습니다. 약간 낡았지만 가성비가 매우 좋습니다. 작년에도 묵었던 곳이라 올해도 첫 번째 선택지였습니다. 아침 식사는 전형적인 영국식 조식인데, 꽤 맛있고 만족스러웠습니다.
리리뷰어The aircon was not working at all, they provided some fans but during the summer this was not that helpful. The room provided was a bit dated and could do with a renovation. I got a different room to what I had last time considering I booked the same type of room. This paled in comparison, breakfast was great and had a wide variety which was appreciated. Overall not bad but could be better.
__WeChat42055****영어: 방은 괜찮았지만 체크인할 때 프런트 데스크의 인도와 파키스탄 직원 두 명의 서비스 태도가 끔찍했습니다.그들은 항상 참을성이 없었고 방의 방음은 매우 나빴습니다.제 방에는 설명할 수 없이 옆방으로 연결된 문이 있었습니다.3일째 되는 날, 옆방 사람들이 계속 제 문을 열었고 문이 즉시 열렸습니다.방을 바꿔달라고 프런트 데스크에 갔지만 자물쇠가 딸깍거리는 소리가 들렸음에도 불구하고 열리지 않을 것이라고 말했습니다.마지못해 방을 바꿨지만, 제가 받은 다른 방에도 문이 있었습니다.이 호텔에 머무르는 것이 완전히 안전하지 않다고 느꼈습니다.나중에 어느 날 아침, 제가 아직 자고 있을 때 백인 여성이 제 문을 밀고 제 방으로 들어왔습니다.나중에 그녀가 청소 직원이라고 설명했습니다.청소 직원이 먼저 노크하지 않을까요?하룻밤에 900위안은 절대 가치가 없다고 생각합니다.프런트 데스크 직원은 정말 끔찍했습니다.
AArmstrong OsasThe lady at the reception that was so so lovely, it was the hottest day of the year and we complained about the AC, she quickly changed our room, when we had further concerns and called reception, she came up speedily and provided warm assistance, sure value for my money.
리리뷰어Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
리리뷰어5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
리리뷰어방과 욕실은 넓고 매우 편안합니다. 방에 창문이 3개 있고 그 중 2개는 열 수 있습니다. 시설이 완벽하고 깨끗합니다. 난방도 좋고 온도도 적당합니다. 신지에 기차역은 역에서 60m 거리에 있으며, 근처에 투우장, 그랜드 센터, M&S, 실내 시장 등이 있어 쇼핑하기에도 편리합니다. 도서관, 빅토리아광장 등 관광지가 근처에 있어 돌아다니기에도 좋습니다.