My friends and I were originally booked to stay at this property, however, a few days after booking I was informed that they unfortunately had some unexpected water damage in some of the rooms, including ours, and was therefore unfit for guests. Without any hassle or problems or additional cost, the management swiftly re-booked us into their sister hotel just round the corner. All done smoothly and professionally. Even though we didn't stay at this particular property, I wanted to write a positive review to showcase just how perfect their customer service was to us! That is how it should always be! Well done to Pension Mariahilf! If I'm ever in Vienna again, I will certainly book again! Thank you.
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