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숙소 답변: Dear Guest,Thank you very much for this kind review.It is wonderful to hear that you found your stay to be clean and luxurious, and that our commitment to service culture shined through, enhancing your room experience. We're truly glad that the elegance of our hotel contributed to a very good experience for you. Our team takes great pride in offering an environment where the cleanliness and comfort of our guests are a top priority.We look forward to seeing you again soon.Best regards,Ray García, Guest Experience Manager - Meliá Valencia

숙소 답변: Dear Mr Guest User, Thank you for sharing your experience with us.We're delighted to hear that you appreciated the modern design of our hotel and found the room size and value to be commendable. Our aim is to deliver a superior room experience, and it's encouraging to know that this stood out to you.However, we regret that the distance to the city center and the transportation costs did not meet your expectations. While our location boasts proximity to vibrant dining venues and supermarkets, as well as excellent views as the tallest building in Valencia, we understand the importance of convenient access to the central areas. For future visits, we suggest exploring the nearby public transportation options such as Beniferri and Empalme metro stations, which can provide a cost-effective way to traverse the city.We also take note of your comments on parking rates. Our private on-site car park and electric car charging station aim to provide convenience, though we apologize if the charges were a concern. Rest assured, we are committed to a service culture that ensures guest satisfaction in all aspects.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

숙소 답변: Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

숙소 답변: Dear guest,Thank you very much for this kind review.We are thrilled to hear that everything during your stay was perfect, reflecting our commitment to a superior service culture and ensuring an outstanding room experience for each of our guests.We look forward to seeing you again soon.Best regards,Agustina Regés, Guest Experience Department

숙소 답변: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia

숙소 답변: 親愛的賓客您好！感謝您的信任，選擇下榻我們酒店！很高興得知您對我們便利的交通位置和宏偉的大堂設計印象深刻，這正是我們引以為豪的服務文化體現。關於您提及的客房通風問題，我們已安排工程團隊加強新風系統維護，並將在每日清潔中增加空氣凈化流程。酒店75%已翻新客房均配備雙層隔音玻璃，既能保障靜謐環境也符合現代環保標準。更令人欣慰的是您對我們國際自助早餐的認可，主廚團隊每日清晨精選瓦倫西亞當地食材，力求為賓客開啟充滿能量的早晨。期待您的下次光臨！Daniela Bitorage, Guest Experience Department- Meliá Valencia

숙소 답변: 親愛的 尊敬的先生，非常感謝您對我們酒店的好評！很高興瞭解到您對我們標誌性大堂設計與現代客房佈局的讚賞，這正是我們致力於打造的沉浸式空間體驗。您提及的乾濕分離衞浴配置與全景景觀房型，體現了我們為賓客精心設計的居住細節。酒店宴會場地定期舉辦的慶典儀式，展現着我們專業活動策劃團隊對每個重要時刻的用心呈現。期待您再次光臨我們的酒店，祝您生活愉快！Ray García, Guest Experience Manager - Meliá Valencia

숙소 답변: 親愛的貴賓，感謝您抽出寶貴時間分享您的住宿體驗。我們很高興得知您對我們寬敞的客房、全新的設施以及温馨的氛圍感到滿意，尤其是對於獨自旅行的客人來説。也非常感謝您對我們餐飲服務的肯定，以及對酒店內設有餐廳這一便利的認可。我們也注意到了您關於酒店位置的反饋，並希望儘管距離市中心稍遠，您依然能夠享受到周邊區域的寧靜以及良好的交通連接。期待您的再次光臨，我們將繼續為您提供優質的服務體驗。祝您一切順遂！Agustina Regés, Guest Experience Coordinator - Meliá Valencia

숙소 답변: 尊敬的何先生，感謝您選擇梅利亞瓦倫西亞酒店，並抽出時間通過我們的質量調查向我們反饋您的意見。我很高興得知您總體上享受了我們的服務和設施。對我們來説，確保我們達到了客人的期望是至關重要的。每天，整個團隊都在努力實現這一目標，這是我們的最高宗旨。感謝您對我們體驗的精彩評價。這是我們團隊能收到的最好的獎勵。我們期待在不久的將來再次成為您的家。敬上，Agustina Regés, Guest Experience Coordinator

숙소 답변: Chère Madame, Cher Monsieur,Merci pour votre avis.Nous sommes ravis que vous ayez apprécié l'espace de nos chambres, qui contribuent à une expérience de chambre confortable.Concernant le matelas, nous prenons note de votre retour sur ce point spécifique de votre confort nocturne.Toute l'équipe vous remercie et espère vous revoir très prochainement.Cordialement,Kei Yoshimura, Guest Experience Department- Meliá Valencia

숙소 답변: 親愛的先生，我要感謝您對選擇 Meliá Valencia 酒店的信任，並感謝您花時間通過我們的質量調查向我們發送您的評論。我很自豪地知道您總體上喜歡我們的服務和設施。對我們來説，驗證我們是否達到了客人的期望至關重要。整個團隊每天都在努力實現這一目標，這是我們的最高目標。 感謝您對我們的經歷給予如此精彩的評論。這是我們作為一個團隊所能得到的最好的獎勵。我們希望在不久的將來有一個新的機會成為您的家。真摯地，Agustina Regés, Guest Experience Coordinator

숙소 답변: Estimado huésped, Su excelente reseña nos alegra el día.Nos complace enormemente saber que su estancia fue perfecta y que nuestro servicio, así como nuestras instalaciones, han cumplido con sus expectativas. Es un honor que nos considere para futuras visitas a Valencia.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Ray García, Guest Experience Manager - Meliá Valencia