라 제브라 툴룸 - 어 스몰 럭셔리 호텔 ★★★★

"호텔 위치는 정말 환상적이었어요. 주차장이 호텔 바로 맞은편에 있고, 객실에서 해변까지는 걸어서 2분 거리였죠. 해변은 넓고 붐비지 않아서 가장 아름다운 일출을 감상할 수 있었어요. 넓은 발코니는 푸르른 녹음으로 둘러싸여 있어 일광욕하기에 완벽했어요. 밤에는 다른 호텔보다 훨씬 조용했고, 샤워 시설이 두 개 있어서 동시에 샤워할 수 있었어요. 호텔에서는 생수 세 병과 외출용 가방까지 세심하게 준비해 주었어요. 툴룸에 대한 제 사랑은 바로 이 호텔에서 시작되었답니다."

코코 언리미티드 ★★★

"Hotel has a super location, however, come somewhat into the years. Unfortunately, the staff is not really service-oriented. There are little shadows on the beach."

아워 아비타스 툴룸 ★★★★

"정글 캐빈은 아름답고 조용한 곳에 자리 잡고 있어 고급스럽고 야생적인 분위기를 자아냅니다. 밤에는 귀여운 너구리들이 바깥을 활보하는 모습을 볼 수 있습니다. 레스토랑은 정말 맛있고 가격도 적당합니다. 특히 저녁 식사 때 먹었던 문어 다리와 아침 식사 때 먹었던 계란 프라이가 인상적이었습니다."

아아우 툴룸 ★★★

"A charming resort right by the beach. My room has the most amazing sunrise view. But do take note, it’s an eco-friendly resort, so there’s no phone, TV or minibar. Every request is done through WhatsApp. Its own restaurant has quite the menu to sate your appetite, though there are tons of eateries outside on the main street. The best place to relax and switch off from the world."

카사 말카 ★★★★★

"It's been almost a week since I left Tulum, and even amidst a busy work week, I still often recall the memories of my stay at Casa Malca in Tulum. It was a spontaneous trip, leaving little time for hotel research. I started looking for the most expensive hotels, the ones with the best services, the ones with the highest reviews, and so on, but nothing really struck a chord. Then, I stumbled across a few listings for Casa Malca on Xiaohongshu. The photos of Casa Malca gave it a museum-like feel, and the seaside setting was elegant—not luxurious or mass-market, but rather unique and unique, evoking a sense of escape. My intuition told me it was the right one, and I quickly booked three nights there. After flying from my busy work city to Cancun, I drove two hours to Casa Malca, feeling exhausted. I felt like I hadn't quite escaped reality yet, perhaps because I still had a serious look on my face when I entered the hotel. As I slowly made my way to the hotel lobby, a mysterious feeling arose. When I arrived at the front desk, I was greeted by the incredibly warm and charming smile of Yair, the handsome receptionist. I felt instantly warmed. Because I was there specifically for my birthday, the hotel even upgraded my room and decorated it. These unexpected surprises instantly transported me to a place of bliss and joy. During my three-day stay, I enjoyed the Egg White Omlette breakfast, which surpassed any hotel breakfast in the world. It was incredibly clean and healthy, with an incredibly rich variety of vegetables, and it was beautifully presented. I still miss it. Although I don't usually eat pastry, the restaurant waiter brought it to me, and I tried my favorite carrot cake, which was also delicious. The pool is also beautifully designed. This place would be perfect for weddings and parties; it felt like it belonged to me. I must thank Yair for his attentive service and charming smile, making my lonely birthday trip so warm and joyful. The staff here made me feel like they were genuinely smiling, not just doing their job for the sake of work. The two are completely different. In an era where new decoration designs are emerging one after another, sincere and thoughtful service and smiles will add hidden but very important points to the overall experience."

미 아모르 어 콜리브리 부티크 호텔-어덜트 온리 ★★★★

"You can hear the sound of waves all the way to your room, so you can feel the great outdoors. The only disappointing thing was that there was a charge for water in the room. Tap water was free, but I was grateful that bottled water was also free. Overall, I'm very satisfied because I can see the sea from my room. There were a lot of mosquitoes and I got bitten a lot, so I recommend bringing insect repellent spray."

알라야 툴룸 ★★★

"Beautiful location right in front of the ocean. The staff was amazing, very helpful. The room was very clean. Overall, we had great time. The hotel is close to all the restaurants and even a cenote."

나하우스 헝글 로지 ★★★

호텔 시바리 툴룸 - 레스토랑 & 세노테 클럽 ★★★★★

"First of all the service was beyond bad, it’s as if the staff never communicated with eachother. Upon arrival, we got asked if we were celebrating anything, to which we said yes as it’s our fifth anniversary, and they said they would arrange a surprise for us the next day. We finished our stay without any surprise or acknowledgment as to what had happened, it was just forgotten. They would ask us every day if it was our first time at breakfast, ask about allergies and so on, which on your fifth day at the hotel makes it feel very impersonal. The hotel is also very restrictive in when you can use their amenities, which is laughable when they have no direct beach access. Their pool only opens 11am-6pm, their bikes (which are in horrible shape) can only be hired 9am-6pm…it felt like being at a school camp instead of an alleged 5-star hotel. You are stranded on a street with nothing to do, no signal outside of the hotel, no free beach access and a whopping $40 to get to the town center (which is a 15min drive away). To put the cherry on top, we got called to our room on our last night asking when we would like our bags collected for check-out, they said it was arranged…and it never was. We also never got asked if we had a nice stay upon leaving, nothing. They truly don’t seem to care. Honestly, save yourself the trouble."