드림스 툴룸 리조트 & 스파 -

리조트에서의 숙박은 3.5/5였습니다. 올인클루시브의 장점은 VIP 룸이 있는 경우에만 가치가 있다고 생각합니다. 수영장이 있는 방은 바쁜 풀에서 시간을 보낼 수 있어서 좋았습니다. 리조트가 5점이 되지 못한 가장 큰 단점은 음식이라고 생각합니다. 정말 기본적이었습니다. 품질은 홀리데이 인의 아침, 점심, 저녁이었습니다. 음료는 적어도 괜찮았고 VIP 바는 훨씬 더 좋았습니다. 해변 위치와 툴룸 *****의 나머지 지역과의 고립은 정말 좋았고, 해변 지역을 정말 즐겼습니다. 툴룸의 나이트라이프와는 약간 달랐기 때문에 리조트에서 택시를 타면 상당한 금액을 지불할 준비를 하세요.

I had the worst experience one could imagine. I spent over 7 years stationed in Germany so I try to be the most understanding American when visiting tourist locations. I make an honest attempt to speak the local language, use the local currency, and leave my money in the local economy. I do not walk around haggle locals or assuming everyone should know English. My experience with Dreams tulum was terrible from beginning to end. 1. My room reservation was incorrect at check in. I spent over 3 hours trying to get checked in. 2. The resort did not have any welcome gifts or welcome banners to decorate my room, as advertised in their Dream big package I purchased. 3. I booked the preferred deluxe king swim out suite and on the second night of my stay a man in the suite above urinated in my pool. See video attached 4. The hotel did NOTHING to accommodate, not even move my room. No credit. NOTHING. 5. When calling for a car to take my physically disabled girlfriend to the main restaurants I was directed to wait outside for the car to pull up, they refused to come and knock, or at the least honk. 6. I booked a private dinner on the beach for my girlfriend and I, which included a lamb and shrimp dinner. On arrival I was told we would be seated inside one of the regular restaurants and be served beef instead. I was repeatedly passed over for white guests when being served at the bar. I waited patiently, addressed them in Spanish, and tipped appropriately. Throughout the duration of my stay I felt like I was inconveniencing the staff. I spent thousands of dollars to celebrate my significant other and it was a miserable trip. I could go on for days. DO NOT STAY AT DREAMS TULUM!

The Dreams Tulum was nice. The staff was great and the grounds were clean. I had a nice experience.

The staff was very attentive and nice. The preferred bar near coco cafe had the best espresso martinis!

Food was not great and only certain restaurants open on certain days. In our large group I think 4 of our room had issues with toilet clogging. All the bars were always out of domestic beer or any light beer. Uncontrollable to them but seaweed was extreme Resort was beautiful and staff was all very friendly

This place was awesome! Staff was extremely friendly and professional. Room service was prompt and delicious!! We are definitely coming back soon!!