"좋은 서비스"

"Accomodqtion is vgood but the service and hospitality needs a serious review. The ladies behind reception desk were rude and un pleasant. Staff are not helpful. They mostly ignore you.we had touble getting a taxi from here also and missed our dinner reservation. Receptionist was most unpleasant and rude."

"The breakfast and lunch is ok but the dinner is a disgrace. The food is ok but the service is awful. The cook behind the counters are rude and brush you off"

"방 천장부터 바닥까지 내려오는 미닫이문이 있고 창문이 없고 방음이 잘 안됨"

"Great service❤️"

"The location of the hotel was fantastic its in puerto del carmen but it borders los pocillos. We were in room 4724 great room with sea views. Overlooking the pools we were spoilt with that room. It was a comfort room the bed was a super king and very comfortable. Small fridge in room.We were glad of the fridge to keep drinks and snacks. I just love to have a sea view to watch all the boats etc. We watched late morning to late afternoon. We could also see arrecife from the balcony beautiful scenery we have never stayed in that area before. It was great different area to look round. The massive beach at los pocillos that goes right round the bay to matagorda beautiful.So spacious not crowded very chilled. We just chilled and relaxing. Not as busy as playa grande beach,though I do like playa grande. Plenty more people and children can get quite busy. It's a good vibe friendly people. The atmosphere everybody enjoying their break in the sun. Chill on a lounger and read my book. No just fit in where there is room. We go for a walk and call for a drink. Yes lots of lovely bars restaurants onlong the way. La Gruta was our place to go for coffee. Friendly staff good vibes. They also do food and cocktails. We always walk the length of the promenade good views. Looking out to sea watching boats and planes. Excellent viewing so many different things to see. Not really seen it all many times still spectacular. The cleanliness was excellent rooms done every day. Great towels and bedding. We never go disturbed by noise in hotel really quiet. I would definitely recommend this hotel it is beautiful. No nothing at all. The staff were great from arriving to leaving exceptional."

"해변을 따라 걷다 보면 아이들이 좋아하는 조개껍데기를 많이 주울 수 있어요!"

"알았어"

"The hotel is a few minutes' drive from the airport and about half an hour from various attractions. Free parking is available, which is quite convenient. The hotel rooms are fairly large, but the facilities are a bit old."