케이프타운 스파 호텔 예약

The Westin, Cape Town은 오래된 호텔이지만 케이프타운에서 그 존재감, 품질 및 높은 수준을 계속해서 유지하고 있습니다. 케이프타운에서 친구의 60번째 생일 축하 행사가 열리는 동안 우리는 이곳에서 8일 동안 머물렀습니다. 우리는 이그제큐티브룸을 이용했고 19층에 있는 이그제큐티브 클럽도 이용할 수 있었습니다. 방은 매우 좋았으며 좋은 린넨과 높은 수준의 침대를 갖추고 있었습니다. 즉, 우리는 숙박 둘째 날에 방을 어떻게 청소했는지 급하게 처리한 것에 대해 불만을 제기해야 했습니다. 침대가 제대로 정리되지 않았고, 카펫 바닥이 깨끗하지 않았으며, 욕실이 절반 정도 청소되었습니다. 5성급 호텔 치고는 별로네요. 불만을 토로한 후, 하우스키퍼는 바로잡았고, 머무는 동안 청소 수준을 최고 수준으로 높였습니다. 우리는 또한 룸서비스에서 음식을 주문했는데 우리가 주문한 것의 절반이 가져오지 않았습니다. 그들은 우리에게 다른 것을 주었지만 원래 주문이 우리에게 가져오기까지 45분을 기다린 후에 우리는 마지못해 잘못된 주문을 받아들였고 음식을 먹었습니다. 나중에 불만을 제기했습니다. 아침 뷔페는 괜찮았지만 냉육 섹션에는 냉육 종류가 많지 않았습니다. 그들은 이 점을 정말로 개선할 필요가 있습니다. 마지막으로 일부 직원의 전반적인 서비스 제공에는 심각한 개선이 필요합니다. 레스토랑의 직원 중 일부는 서로 이야기할 때 너무 시끄럽고 일부는 고객에게 좋지 않은 환영받지 못하고 태연한 태도/분위기를 주기도 합니다. 그들은 우리에게 봉사함으로써 우리와 그들의 고객에게 호의를 베풀고 있다고 느끼는 것과 같습니다. 이 수준의 호텔에는 충분하지 않으며 직원 중 일부는 재교육이 필요합니다. 전반적으로 우리는 The Westin에서 즐거운 시간을 보냈으며 다음에 케이프타운을 방문하면 꼭 다시 방문할 것입니다.

Lovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient. Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient. Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas. Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.

The hotel was lovely and staff very helpful. Breakfast was good and fresh.alp the decor around the hotel was just like photos. There was an incident regarding security of my room and reception were very supportive and patient in reviewing all the CCTV footage. I was ensured staff would be formally approached about the incident. The hotel gave me a room stay for the day afterwards and accommodated any request.

I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid. I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes. The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state. I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes. I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out). The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more. On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number. I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.

전반적으로 좋았고, 서비스 태도도 매우 좋았습니다. 전시장과 약 200미터 정도로 매우 가깝습니다. 전시장 주변에 경찰이 배치되어 있지만, 호텔 주변은 안전하지 않고 구걸하는 사람들이 자주 나타나므로 어두워지기 전에 호텔로 돌아오는 것이 좋습니다. 교통도 매우 편리합니다.

방은 매우 아름답고 이번에 가장 만족스러운 숙박 시설입니다. 창 앞에 테이블 마운틴이 있는데 일출, 일몰, 야경은 말할 것도 없이 정말 아름답습니다. 동화 속에서 살고 싶습니다. 서비스는 매우 좋습니다! ! 평가에서 왜 평가가 좋지 않다고 말하는지 모르겠습니다! ! 나는 혼자 여행하는 소녀이고 감히 도심에 가지 않습니다. 호텔 로비 관리자는 특별히 나와 함께 역까지 걸어 가서 사진을 찍는 데 도움을주었습니다. 우리는 아주 좋은 친구가되었습니다. 호텔 전체가 로비로 들어가는 통로부터 뒷마당 항구까지 구식 럭셔리를 드러내고 있습니다. 옆집 1w보다 훨씬 낫다고 생각합니다. 그 집의 전망은 많이 차단됩니다. 뷔페 식 아침 식사도 훌륭합니다! ! 굴 뷔페가 있습니다 ... 굴 머리에 너무 적합합니다. 나는 바베큐를 먹는 것을 좋아하지만 다음날 구운 정도가 다르고 뒷 주방이 특별히 나를 위해 다시 구워주었습니다. 아래층에는 훌륭한 식사가 있으며 요리사 / 주인은 여성이며 요리는 많은 문화 해석을 통해 이루어집니다. Michelle Obama를 즐겁게하는 요리가 있습니다. 여기에서 페미니즘이 등장하는 것에 놀랐습니다. 며칠 동안 머물면서 이것은 내 인생에서 가장 좋아하는 호텔 중 하나입니다.

The duty Manager, Victoria, was great and very accommodating. It was our wedding anniversary and Victoria accommodated our request for a view facing Table Mountain. We were very happy about that. The housekeeping staff were brilliant, always smiling and joyful to all guests making them feel welcome. In terms of the restaurant/breakfast area, it was quite disappointing as we noticed some guests receiving more attention than others, and at times, felt as though we were ignored and invisible. Unfortunately, on our last day, we bit into a sharp and hard piece of what seemed like bottle plastic in the food from the buffet section. When alerting the restaurant staff, they did not really seem bothered about the danger it had should we have swallowed it.

나는 놀라운 숙박을 보냈습니다. 나는 꼭 다시 갈 것이고 누구에게나 추천하고 싶습니다. 훌륭한 서비스와 놀라운 직원.

호텔은 약간 낡았지만 위치는 훌륭하지만 전반적으로 깨끗합니다. 아침 식사는 나쁘지 않습니다. 하이라이트는 호텔에 해안가까지 셔틀 버스가 있다는 것입니다.

호텔은 이 세상에서 벗어났습니다. 직원들은 친절하고 매우 도움이 되었습니다. 호텔의 청결도는 아슬 아슬했습니다. 내 방은 훌륭하고 넓습니다. 호텔 바에는 차가워지고 칵테일을 마실 수 있는 외부가 있습니다. 호텔에는 레스토랑도 있습니다. ,음식이 너무 맛있어서 주문하거나 외식할 필요가 없습니다.돌아와서 수영장 지역을 경험하기를 기다릴 수 없습니다.