ZARA GARDENS WAS AN EXCELLENT HOTEL CHOICE AND THE STAFF WERR SO HELPFUL AND FRIENDLY.
THE ROOMS WERR SO COMFORTABLE AND THE BED AND PILLOWS WERR ESPECIALLY COMFORTABLE
- The rooms were clean.
- The food was okay. Not bad, not good.
- It is surrounded by a market and metal workshops so there is some noise depending on the room during the day but at night the noise is not apparent.
- The receptionist was friendly and helpful.
Booked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
The need to improve their service, poor customer care at the reception
Very high expensive local food
no wifi in rooms
very poor breakfast, deserve tobe only for locals not international