세브르, 세브르 리브 고쉬역 근처 호텔

Cant imagine to live in a place with such package in paris. Complete set of utensils and big room under a low price range.

Where do I start. After travelling nearly 10 hours by car from home and finally getting to the hotel we reached around 7/8pm checked in for our 4 night stay. Went out to grab food from a local restaurant and as we got to our room walking through the hallway this metal grill fell of the wall and onto my foot… my foot started stinging quite bad and we called the receptionist who then came and saw the situation and realised this grill wasn’t screwed into the wall the screws were missing I took my shoe and sock off in front of her and she saw how my foot had swollen quite bad She then ran down and got ointment came to my room and told me to keep it till end of my trip. Next morning soon as I came down they were nice asking how I felt and she could see I was limping slightly but we had bought the Paris pass and had things booked for each I couldn’t ruin my kids holiday. They also advised as it was Sunday the general manager would like to speak to me on Monday as he was aware of the situation On Tuesday whilst out I was getting calls and emails from the hotel. Got back and the manager was chasing me wanting to speak We had a sit down and chat and they felt bad about what happened “good service” I thought He then offered me a partial refund of my stay which I thought was nice seeing as the Paris pass had cost me over £300 and I couldn’t do half the things we had booked Next day on checkout the “issued” the refund and would take a few days Couple days later after checking my acc just over half the amount that was agreed had gone through I emailed the general manager on the same email he sent me, it came back rejected I wrote a separate email- no reply I’ve now gone down the complaints route and if not resolved will be taking legal action RESPOND I will happily change my review if you stick to what you promise

우리는 2 월에이 호텔에 2 박을 머물 렀습니다. 우리가 도착한 순간부터받은 서비스는 훌륭했습니다. 리셉션의 Norbu는 우리가 테이크 아웃을 주문할 때 안경, 접시, 칼 및 세비에트 쟁반을 제공 할 때 특히 도움이되었습니다. 객실은 기본적이지만 매우 깨끗하고 아침 식사는 신선하고 풍부했습니다. 우리는이 호텔을 확실히 추천 할 것입니다.

우리는 4인 가족이 이 호텔에 묵었는데 품질이 좋았습니다. 약간의 혼란으로 인해 우리 방을 취소했기 때문에 호텔에 문제가 있었습니다. 이 문제는 해결되었지만 시간이 좀 걸렸고 우리가 도착한 날 긴장이 되었지만 관리자는 4월 중순에 방을 잘 구해주었습니다. 수영장은 좋았지만 일부 남자 손님들이 수영장에서 어린 딸들의 사진을 찍고 있는데, 저와 함께 있어도 불편함을 느끼는 일이 있었습니다. 저는 이 문제를 관리자에게 제기했고 그는 조사하겠다고 했지만 아무 조치도 취하지 않았으며 나에게 아무런 피드백도 제공되지 않았습니다. 매우 걱정스럽습니다! 내 생각은 좋은 호텔, 좋은 위치, 일부 직원은 정말 훌륭하지만 어린 아이들과 관련된 중요한 사건에 대한 고객 서비스 작업이 필요하다는 것입니다. 아이들이 이 호텔과 수영장에서 혼자 뛰어다니게 하는 것은 조심스러울 것 같으니 주의하시기 바랍니다. 아침 식사는 나쁘지 않았지만 이 세상의 것이 아니었고 호텔 주변의 레스토랑은 좋습니다.

이 호텔은 훌륭했습니다. 직원들은 매우 도움이 되고 친절했습니다. 나는 많은 질문을 했고 그들은 기꺼이 도와주었습니다. 나는 환영받고 안전하다고 느꼈다. 나는 이 호텔을 꼭 추천하고 싶습니다. 꼭 다시 이용하겠습니다. 가격대비 깨끗하고 방도 깨끗합니다. 매우 높은 수준과 훌륭한 직원에게 감사드립니다.

This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!

Roland Garros에서 테니스를 보기 위해 파리를 방문했습니다. 호텔은 일년 중 편의 시설/시간에 비해 합리적인 가격입니다. 아침 식사는 꽤 좋았고 프론트 데스크는 파리에서 처음으로 많은 질문 (한 시점에서 좋은 마음 농담으로)에 매우 도움이되었습니다. 매우 걷기 쉬운 거리에 있고 단순한 Roland Garros에 도착하기 위해 미리 인쇄된 방향/여행 옵션에 대한 보너스 브라우니 포인트.

호텔은 아름다운 장식으로 꾸며진 아주 멋진 호텔입니다. 불행히도 Covid로 우리는 수영장이나 피트니스 룸을 즐길 수 없었습니다. 객실은 크고 매우 잘 정리되어 있습니다. 요리하고 먹는 데 필요한 모든 것이 있습니다. 호텔은 매우 친절하고 매우 친절합니다.

나는 숙박을 즐겼습니다 모든 것이 완벽했습니다 Nabil은 정말 친절하고 환영했습니다 무료 커피와 물을 사용할 수 있습니다 깨끗한 객실, 멋진 분위기 빠른 서비스와 하우스 키핑 이 멋진 호스팅 덕분에 많은 감사를 드립니다

방이 정말 좁고 홍콩에 있는 호텔과 싸웠지만 매우 깨끗하지만 소리가 별로 좋지 않고 옆집에 인디언 몇 명, 세 연설이 시끄럽습니다. 근처에 있어 편리합니다