My family and I stayed at this hotel in February 2024 and genuinely say we had a wonderful time. When you arrive at the hotel and walk into the entrance, you are impressed and the same feeling continues. As you walk around the hotel see the beautiful pools. The landscaping and the karen attention has been taken to ensure your stay is luxurious. . The food in resturants was excellent, and I I do particularly want to call out the main restaurant which we found the choice to be excellent service to be excellent and as of vegetarian I never struggled for choice. The rest of my family went as fussy as me and likewise had a fantastic experience. Plenty of choice of pools from Family one to an adult one and then some small ones, plus the infinity ball. We did not try the infinity pool as the water in there was too cold but I have to say it looked wonderful and I’m sure in the summer would be incredible to use. Where I feel Hotel could make some improvements harris follow :- ＞ it’s a bit We were reminded on a number of occasions by the waiters serving the family pool that we are only allowed to use their service twice in one day per room, after that, we would have to pay €6 per person. I believe there should be no cap, having one I found rather petty.. ＞ sports facilities were good such as Paddel and Tennis, but I was a little surprised you had to pay to use the facilities. We have stayed at other hotels, even four star and did not have to pay for the facilities. ＞ in the rooms there was clear notice that you could use the soluble coffee, but if you chose to use an nesprosso pod in the machine provided you had to pay. Likewise, you had some alcohol within the room which was all chargeable. You could drink the Coca-Cola, the water or the tonic water, but if you chose the fanta orange you had to pay. Given this is a five star hotel and all inclusive with no limit on any drinks you want to get from the bars and bring back to your room again, I feel this was petty.. Overall, a great holiday, do recommend this to other travellers, but just ask the management look at some of the comments above and change policy.
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