San Marino 호텔을 찾고 계신가요? 호텔 리뷰와 호텔 특가를 확인하고 가장 맘에 드는 호텔을 지금 예약하세요!

San Marino 관광지 주변 호텔

San Marino 명소 주변 호텔을 확인해 보세요.

Istituzione Villa Smeraldi

잔호텔 센터그로스
4/550생생 리뷰

잔호텔 센터그로스

볼로냐|Istituzione Villa Smeraldi까지 거리: 2.77km

21시간전 예약됨

We were placed in this hotel by our airline after a flight was cancelled. First impressions looked fine and Mike on reception very welcoming and helpful. Room was quite pleasant but air conditioning not very good and the carpet had several stains on it. Dinner was a curious affair. We were given a ticket as the cost would be met by the airline but told we would need to eat at 9.30pm (not sure this was correct or not) and had no explanation of what was provided or not. We were given a standard starter and then asked for our choice of 2 pasta dishes. We still have no idea if a desert was provided or not. We didn't get asked if we wanted anything to drink other than water and whilst I appreciate wine wouldn't be included in what the airline would provide, it would have been nice to have been given an option to purchase some. I appreciate that it may not be in control of the hotel but I would have preferred an allowed value and then been able to use that as I wished and pay any difference. We hadn't been able to get confirmation from the airline that transport was arranged in the morning so asked for a taxi to be ordered the following morning at 5am in order to get a flight at 7.45am and ensure we had enough time to get to the airport some 20-25 minutes away and were told that one had been booked. This is where things went wrong. No taxi at 5am and some people that we had booked it with had been waiting since 4.45am - we arrived at 4.55. At around 5.20 we asked the receptionist if he could check and he said it was on its way - a few minutes. At 5.45 ( 2 hours before our flight and starting to feel increasingly anxious) we asked if he could chase up. At this point he seemed to have little interest and started waving his arms around saying nothing to do with him, he only rented rooms and there was ”no manager” to speak to. Sorry but it was to do with him as the hotel had agreed to arrange a taxi. He then said he could get one from somewhere else - no idea why he didn't do that and I said I didn't care where he got it as long as we got one straight away as we were now in danger of missing our flight - he knew we had already had a cancellation the previous day and it is disappointing that there was no understanding or sense of responsibility. We finally got a taxi at around 6am and luckily made our flight but no thanks to this individual.

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  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일년 내내 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 및 프로모션 페이지에서 다양한 할인 혜택을 만나보세요. 트립닷컴 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인해 보세요.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일 년 내내 이용할 수 있는 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 페이지에서 다양한 특전 혜택을 만나보세요. 마일리지 프로그램 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인하세요.

  • 호텔을 더욱 저렴하게 예약하는 방법은 무엇인가요?

    일반적으로 주중에 예약하면 더 저렴하며, 프로모션을 통해 저렴한 호텔 확인 및 할인을 받을 수도 있습니다.

  • 트립닷컴에는 몇 개의 호텔이 등록되어있나요?

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  • 트립닷컴에서 예약한 호텔의 취소 및 변경이 가능한가요?

    호텔 정책과 취소 날짜에 따라 가능여부가 다릅니다. 관련 호텔 페이지의 정책 섹션에서 확인해 주셔야하며, 예약하신 호텔을 취소하거나 변경하려면 트립닷컴 계정에 로그인한 다음 "My 예약"으로 이동해 표시되는 안내를 따라주세요.

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    트립닷컴은 연중무휴 24시간 지원하는 고객센터를 지원하고 있습니다. 트립닷컴 고객센터는 전화 및 채팅으로 연락할 수 있습니다.