익스텐디드 스테이 아메리카 - 새너제이 - 산타클라라(Extended Stay America Suites - San Jose - Santa Clara)

環境和服務不錯，來住過幾次了。

Properly was dirty .room was dirty , there was dried up vomit inside AC unit on wall and room smelled so bad . Trash hidden under beds and under AC unit . Refrigerator was dirty it was just so nasty I told staff and staff just said ok and did nothing about it !

I have never felt so uncomfortable! Checked in and the clerk said “wait here I need to make sure there are no surprises in there,” and ran and checked our room. We went to the room and there was hair in the bathtub, empty toilet paper roll in the garbage can and a lubed up handprint on the headboard. I will never ever stay there again. It was disgusting!!!

I received a request again because they gave me a handicap room that was different from what I had booked, but this is very wrong. Please make sure that the person who made the reservation accurately and kindly makes the reservation.

Dirty rooms. Poorly maintained. Items missing. Sticky floors. Uncleaned rooms. Loud. Will not stay again.

It's good for the price you pay in Silicon Valley. No USB port to charge your gadget, so you'll need to bring your USB charging port. One thing about the AC/heater in the room. There's a sticker on the AC to tell you not to use the AC controller but the thermostat on the wall. The one on the wall wasn't functioning, so I assumed it's just broken. Right before I checked out, I noticed that the AC controller on the AC worked... When in doubt, try both. Wall and floors are thin. You can hear your neighbor walking in the room and taking shower etc but if you don't have a crazy neighbor, it's manageable. It's quiet at night except occasional train horns but in the morning you constantly hear cars. Blanket was very thin. I was a bit cold.

My room was clean. Easy in and out access. My room was clean and quiet. It had a fridge, stove and microwave. Would stay again and recommend it.

Key cards would deactivate after one use room wasn’t cleaned properly staff wouldn’t even ask for identification to reissue access to the room

Bugs in the room, hair in the bathroom, red (paint?) drops on the floor. Left the hotel, asked for a manager and was told they would get back to me in a few days. No one followed up.