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My family and I stayed in room 214 and found the beds to so hard and very uncomfortable. My husband had to sleep most of the night in the chair. I also asked a staff member at reception where abouts was the gym and pool I was told there wasn't any, I explained it, states it online he seemed confused. I think it needs to be altered online hence one of the reasons I had booked here. Apart from these issues the hotel was clean and very tidy, and the staff members were friendly.

The room was nice and clean. It was facing to the skyline, but very quiet even its next to the road.

房間很大，床很舒適，公共空間可以租乒乓球或是撞球，蠻便宜的，接待人員很友善，價格合理。旁邊就是Skyline很方便。

房間還行的

Parking is an issue if you arrive late. Staff are friendly. Noce and clean. Easy access to the Luge etc.

The beds were like sleeping on the floor. !!!! Don’t stay there. Definitely wish we had stayed somewhere else. Lots of other options in the area. Try them first. I would not stay here again.

The room was a bit of a strange shape, long hallway within room. Bed was extremely firm, almost like a box spring.

If you're looking for a room with a bed this is the place. You won't have a view for a pool or fancy things in the room. Our window looked into the hallway. The room has kettle and some tea bags. Free parking.

Overall was a top stay. Things I noticed though: The toilet rolls when new, were like quarter of a normal roll which I had never seen before, so yeah I definitely felt like the loo paper was going to run out fast. There are 4 little milk capsules in the fridge but thats not really enough for much so go to the neighbouring dairy and buy a small carton - awesome that there is a dairy there! The lobby area is impressive, has massage chairs, pool table, some timezone type games, lots of lounge seating and a huge dining space. We took KFC back for our tea and we were allowed to eat in the restaurant area ☺️ Its close to everything and from our room we had cool views to the Gondolas which our kids liked. Overall happy with our stay.

Room was clean but the toilet could have been seperated with wet and dry area so that it won't be a mess after taking a shower.

Very disappointed with this property for a newer Hotel. On arrival found the small table in the room was dirty, no face clothes and no spoons to make a hot drink. It got worse when we went to the toilet and found there was no toilet paper at all! Wife went to the front counter and was given 4 used part rolls and the duty manager said “ this is more hygienic “. What really topped it off was when the wife was waiting for the used toilet rolls a walk in customer came in and got the exact same room as ours $40 cheaper even though we had booked in advance through *******. Over all, facilities are new but just so many things wrong for what you pay. The beds are also like lying on the floor they are that hard. Look around people

The owner is not at all co-operative. Very rude. The stay was terrible. They charged for the room with air conditioning, but because of their poor service, it was their fault that they allotted the master bedroom which control the air conditioning for the other 10 rooms, because of people staying in the master bedroom, they didn’t bother of not proving AC cooling in remaining rooms. Upon asking, the owner was rude, and asked to vacate the room if having issue. Very unprofessional service.

no light beside bed because they get stolen, direct quote for manager, broken chair in room, dining area being renovated, back door propped out, noisy upstairs tennent sounded like the floor had zero insallation and there was not enough parking let alone secure parking. Drunks at the bottle shop next door. Do not stay here!