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숙소 답변: Dear Guest,Thank you for your survey, we do apologize if you not feel comfortable during the stay. we hope we still have the confidence to serve you again. We look forward to your return to our hotel. Best Regards,Palembang Fave Hotel Management.

숙소 답변: Dear Carpe PlaceApresiasi Kepada anda atas ulasan ke Fave Hotel Palembang.Fave Hotel Palembang merupakan Hotel Terbaik di Kota Palembang, Kami Memiliki 163 Kamar yang nyaman dan bersih, Dilengkapi dengan fasilitas yang cukup, Untuk sarapan kami meiliki Lime Restaurant dengan makanan yang enak dan bervariasi di setiap menunya, Kepuasan tamu adalah prioritas kami, dengan memberikan pelayanan terbaik dan staff yang profesional dalam bidangnya.Kami menunggu kedatangan anda kembali di Fave Hotel Palembang.Best RegardRuslan EfendiFront Office Manager

숙소 답변: Dear Value GuestApresiasi Kepada anda atas ulasan ke Fave Hotel Palembang.Senang mendengar anda merasa puas selama menginap di hotel Fave Palembang, dengan mendapatkan kamar yang bersih dan puas dengan pelayanan yang diberikan oleh para staf kami, dan juga puas dengan fasilitas yang tersedia di hotel kami seperti wifi.Fave Hotel Palembang merupakan Hotel Terbaik di Kota Palembang, Kami Memiliki 163 Kamar yang nyaman dan bersih, Dilengkapi dengan fasilitas yang cukup, Untuk sarapan kami memiliki Lime Restaurant dengan makanan yang enak dan bervariasi di setiap menunya, Kepuasan tamu adalah prioritas kami, dengan memberikan pelayanan terbaik dan staff yang profesional dalam bidangnya.Kami menunggu kedatangan anda kembali di Fave Hotel Palembang.Best RegardGian FawazFront Office Leader

숙소 답변: Dear Value GuestAppreciation to you for your review to Fave Hotel Palembang.Glad to hear that you are satisfied during your stay at Fave Hotel Palembang by getting a clean and comfortable room and happy with the location of our hotel.Fave Hotel Palembang is the Best Hotel in Palembang City, We Have 163 comfortable and clean rooms, Equipped with sufficient facilities, For breakfast we have Lime Restaurant with delicious and varied food in each menu, Guest satisfaction is our priority, by providing the best service and professional staff in their fields.We look forward to welcoming you back to Fave Hotel Palembang.Best RegardsRuslan EfendiFront Office Manager

숙소 답변: Dear CasgiyantoApresiasi Kepada anda atas ulasan ke Fave Hotel Palembang.Fave Hotel Palembang merupakan Hotel Terbaik di Kota Palembang, Kami Memiliki 163 Kamar yang nyaman dan bersih, Dilengkapi dengan fasilitas yang cukup, Untuk sarapan kami meiliki Lime Restaurant dengan makanan yang enak dan bervariasi di setiap menunya, Kepuasan tamu adalah prioritas kami, dengan memberikan pelayanan terbaik dan staff yang profesional dalam bidangnya.Kami menunggu kedatangan anda kembali di Fave Hotel Palembang.Best RegardRuslan EfendiFront Office Manager

숙소 답변: Thank you for taking the time to share your feedback about your stay at Favehotel Palembang. We appreciate your positive comments about our strategic location and superb breakfast. We are delighted to hear that our breakfast was the highlight of your stay.We apologize for the inconvenience you experienced regarding the room size, the lack of a baby crib, and the cleanliness issues. Your comments are valuable to us, and we will address these areas to ensure improvements are made. Additionally, we will review our pool and playground facilities to better accommodate our guests.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Management of Favehotel Palembang

숙소 답변: Dear Putu, Thank you for bringing this to our attention. We do apologize for the inconvenience that you exeperienced with our front liner service. Your feedback is important and we will adress this issue with the team to ensure it doesn't happen again in the future. We appreciate your undestanding and hope to serve you better in the future.Regards,Hotel Manager

숙소 답변: Yang terhormatTerima Kasih telah menginap di favehotel Palembang dan berbagi pengalaman menyenangkan bersama kami. Kami sangat senang mendengar Anda mendapatkan kesan yang baik dari pelayanan yang kami berikan. Sampai jumpa kembali di favehotel Palembang.Salam hormatNando revaldoAsst. Front Office Manager | favehotel Palembang

숙소 답변: Kami sangat senang mendengar bahwa Anda puas dengan layanan kami, fasilitas, dan kenyamanan kamar yang kami sediakan. Kami akan terus berupaya mempertahankan standar pelayanan yang tinggi untuk memastikan pengalaman menginap yang memuaskan bagi para tamu kami. Terima kasih atas ulasan Anda, dan kami berharap dapat menyambut Anda kembali di masa mendatang.Salam hormatNando revaldoAsst Front Office Manager | Favehotel Palembang

숙소 답변: Dear Mr. RonaldWarmest greeting from favehotel Palembang!Thank you for visiting favehotel Palembang as your preferred accommodation and taking the time to write a review. Glad to read your positive feedback and can't wait to welcome you back at favehotel Palembang.Please ask if you need assistance for your next stay! We are more than happy to help you.Yours sincerely,Nando revaldoAsst. Front Office Manager | favehotel Palembang

숙소 답변: Dear Mr. Abid,Warmest greeting from favehotel Palembang!We are truly sorry about your unpleasant experience at our hotel, particularly about the issues that you have mentioned. We have addressed these issues to the team to ensure that we are consistent with the standard that we stand for and we hope that you could give us a chance to prove that we can do better in the future.Your remarks will definitely help us to consistently reach the level of excellence that you expect at favehotel Palembang. Please rest assured that we will always strive to improve our service. We do hope that this unfortunate experience will not deter you from returning to our hotel.Yours sincerely,Muhammad Sakti N. R.Asst. Front Office Manager | favehotel Palembang