닐기리스 리조트 검색

'이것은 여기에 머무르는 두 번째 시간이었지만 이번에는 그렇게 즐겁지 않았습니다. 음식은 평균이었습니다 그리고 일부 직원은 다음과 같은 객실 문제에주의를 기울이지 않았습니다. 아침에 작동하지 않는 플래시; 대기 시간 동안 아침 식사를 요청합니다 (좋은 제스처처럼 보였던 아침 식사 시간이 거의 끝났고 왜 음식을 낭비해야하지만 나중에 지불하도록 요청했습니다 (사전에 통보되어야 함) 청소되지 않은 공용 화장실 공간'

'Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....'

'At first looking at entrance I was not amazed but the exploring property that had the nature based concept with garden and fish ponds , bridge etc.. it was out of world. Food ways good and all required amenities were there for a comfortable stay. I would appreciate the staffs who were humble , understanding the situation and making us comfortable , kudos to staffs. Only suggestion if you can focus is providing fresh blanket for new customers and I felt that was not fresh one. I may be wrong just focus on that. Rest were great for me. Thank you'

'The scenic view from the property, there was fog surrounded in the evening time and morning view is excellent. Very friendly staff and hospitality was good. Pros: Best view , Food was great, Nice staff, very clean and hygiene. Cons: No balcony, bathroom and switch buttons are old, Breakfast was not that much good and door lock is very old and need to lock the door form inside of you are going outside, no outdoor activity.'

'Firstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel. The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested). To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration. The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated. The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake. In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.'

'The hotel is new and there is ongoing development for 6 months. The facilities provided are good, even a common outdoor area will be a good place to hang around when ready. The only issue which needs attention is the ventilation, two premium rooms only have the ventilation fans, which keeps the room atmosphere fresh. The rest of the rooms do not have ventilation fans. Other than that, all employees are very professional and gentle, so all the praise for them.'