I'm going to be blunt. The place is 20 years overdue for an update, and 5-10 overdue for a complete overhaul. In order, I'll list the negatives and positive: TL;DR: Do not stay here. It's gross AsF. 4/6 of the staff I dealt with were either clueless or extremely rude. There's plenty of alternatives in the area. Trash. Dated decor. Stained shower curtains and bedding. Worst hotel breakfast I've had, may as well not offer it. Positive: -I've stayed longer, in worse places. -Front door doesn't work, it either does open or opens halfway and may or may not close on you depending on the phase of the moon and your astrological sign... Basically it's broken, and they tried to blame it on me, threatening to call my employer who had put me up here, because I manually opened it to get outside one day. I called b******t, and had 4 witnesses to back me up, otherwise they may have gotten away with it. -There's about 15 places to eat and/or shop for food within half a mile, so walking distance. -Coffee was surprisingly good and almost always ready in the lobby -Elevators -Has a pool Negatives: -Pool is closed -They run out of coffee creamer constantly -Hallways are dirty and occasionally have garbage about. -Breakfast was SORELY LACKING. I've stayed at a dozen different Comfort Inns over the years, in large part because they tend to have excellent breakfast, and this one sucked. Hard. Rubbery sausage, clearly fake eggs, dry biscuits, no gravy (the ONLY comfort inn I've been to that didn't have gravy, ever), stale bagels and bread. Although, good coffee. -Breakfast area is tiny and undersized for the size of the hotel. -Most of their hotel staff are gruff, grumpy, disheveled, and HIGHLY unprofessional. -Rooms had garbage in corners, stained shower curtains, chipped and busted toilet seats, dameged light fixtures, stained sheets, mold and/or mineral build up in showers, showers are also gross looking and I wore flip flops every time I showered as a result. -Housekeeping runs incredibly late and rooms aren't done until as late as 6 or 7 in the afternoon. -Half of the parking lot lights don't work, it's dark and sketchy out there at night. -My headboard on the bed, was literally STICKY, I repeat, my headboard was *sticky*. Ew... Gross... Reported it twice to the staff and it never got addressed. In two weeks... Summary: Don't stay here. They're a horrible establishment, and others I know had to switch rooms multiple times to get a decent enough one. Stay somewhere else, there are plenty of other options in the DFW region, and even close to Red Oak. For the record, I stayed here for 2 weeks, they had plenty of opportunities to improve, and failed repeatedly.
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