Pollenzo 호텔 예약

'While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.'

'Colazione ottima a buffet, personale gentile, letto comodo e camera bellissima'

'這店裝修的很新，早餐也很好，有很多的品種可以吃。我就是比較好奇呢，我指定的普通房間，他為什麼旁邊還有一張小床放在那裡，其實就是等於可以睡3個人，在意大利 這樣的酒店已經算非常不錯了，因為房間的面積也很大'