Aqua Resort Phuket - Near Beach and Chalong Pier

Very friendly front desk. The pool access room was very nice. Clean and spacious. The swimming pool and the cleanliness of the room was the highlight. The beach nearby is not suitable for swimming not picture worthy. The meals at the hotel restaurant are good. But the breakfast is rather limited. The sound from the mosque could be bothersome if you sleep lightly. In addition, the wifi is not that great.

Disappointing Experience! We visit Thailand twice a year and have stayed at numerous hotels. This was our worst experience ever. Although the hotel advertised a buffet breakfast, we were served à la carte instead. The male receptionist, who refused to issue a refund, gave conflicting information to us and Trip.com customer service. In the end, we gave up on the refund! Amateur Service! We ordered an Americano in the lobby. Due to a flawed pricing system, the same staff member corrected the price of the coffee twice. While we were enjoying our coffee after paying, he interrupted our conversation to demand an additional 10 baht (0.29 USD). Prison-Like System! There are no beach towels in the room. If you want to go to the beach, you must sign for a towel and return it with another signature. However, there is no prior explanation about where to find the towels. When you ask, they vaguely point toward the pool area, leaving you to search for them like a mouse in a maze. Other Shortcomings: • When you request an iron, there’s no ironing board provided—you have to iron on the bed. • No soap is provided for the sink. • No slippers are available for in-room use. Poor and Noisy Location! Since the hotel is in a rural area, there’s hardly anywhere nearby to visit or shop apart from a local market. You might wake up to the sound of motorbikes or be startled by firecrackers set off in the small temple next to the hotel when someone’s wish is fulfilled. Overall Review: Although the pool, gym facilities, and cleanliness are adequate, your vacation mood starts to decline by the second day due to the numerous shortcomings. If hotel stars in Thailand are not given away for free, we truly wonder how this hotel earned its 4-star rating!

性價比很高 服務員態度很好，對於我們英文不好的很有耐性， 全程都住在這個酒店，很舒適，去七十一便利店很近，路口幾家便利店

ห้องพักสะอาด เตียงนุ่มกำลังดี หมอนสูงไปหน่อย บรรยากาศภายนอกเงียบเหมาะกับการพักผ่อน ได้ห้องพักวิวทะเลสวยงามมาก

老舊的飯店 很多設備都不堪用了(吹風機的鐵線外露、浴室門少了螺絲隨時可能掉落、洗手槽無蓋卻還是阻塞) 房間還算安靜 睡得很好 短暫住一晚還是可以的

Un super hôtel, très propre, belle piscine, et une très bonne salle de musculation pour un hôtel, personnel très sympathique.