프놈펜, Zando BKK1 근처 호텔

We stayed here for 3 weeks while on vacation and what a gem of a place it is!! Lovely pool, surrounded by trees and has a bar and restaurant. Our buffet breakfast was included, and it has a good range of food, coffee and teas included. The bar and wait staff were amazing. Satana (Restaurant supervisor) and her team Soklen, Dolla and Clinton made us feel so at home and nothing was too much trouble for them. They went to extraordinary lengths to make sure everyone was well fed and happy. The restaurant is pretty good too and they have a large range of Asian and Western foods available. They also made great cocktails and the 3rd one is free during happy ”hours”. Our rooms were cleaned thoroughly and hotel itself is very clean throughout. Very safe and lots of tuk tuks outside. It is very close to quite a few bars and restaurants as well. The only issue we had was when we arrived the amount we paid wasn't in full and we had a hefty bill on checkout. Apparently they only charge a part payment for long stayers. Yes we should have checked properly too, that's jetlag for you. But we will definitely go back there.

공항의 GrabPicUpPoint에서 Grab 이용, 약 40분 KHR 35,400(약 1300엔), 귀국 KHR 33,000(약 1200엔). 주요 거리를 마주보고 있는 위치에 있으며, 몇 칸 옆에 타이 마사지 가게가 있고, 마주보고 중국 슈퍼마켓이 있습니다. 움직임은 모두 Grab을 이용한다면 편리한 장소입니다. 침실 1 이었지만 깨끗하고 사용하기 쉽고, 삭삭한 WIFI, 욕실 넓이, 수압 온도 조절이 좋은 샤워, 대형 냉장고, 세탁기, 전자레인지, 식기 등이 있습니다. 침대는 々 단단했지만 편안하게 보낼 수있었습니다. 최상층에는 체육관과 수영장도있어 매우 코스 파 좋은 호텔 (서비스 아파트)입니다. 추천합니다.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

I would have given this hotel a 5* rating but be of the reasons we booked it was for the pool and sky bar; the sky bar advertised isn’t open and the pool doesn’t have towels or a bar. Also the coffee corner in reception is closed so we had to eat and drink elsewhere and spent little time there. It’s a shame because the staff were lovely from the receptionist to the cleaners. This has a more traditional interior which I like a lot and although Covid has obviously had an effect on their facilities, the place is clean and looked after. There is a really good view of Phnom Penh from the pool, worth a look when it’s all lit up. The location is great too. Bassac lane is within walking distance and it’s pretty much central to most attractions.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

5박6일중 1박만 1층에서 묵었으며, 나머지는 5층에서 묵었습니다. 위치,주변식당,깔끔한 조식등 전반적으로 출장자에게는 최상의 호텔이었습니다.

호텔은 좋은 위생 환경을 가지고 있습니다. 서비스는 전날 따뜻하고 사려 깊고 세심합니다. 객실은 넓고 밝고 편안하며 깔끔합니다. 교통이 편리합니다. 동네도 매우 편리합니다. 출장에 가장 좋은 선택입니다. 친구에게 추천할 가치가 있습니다. 다음에 선택할 것입니다.

근처 관광지 그랩으로 뚝뚝이타면 4000~5000리엘이면 가능합니다. 직원들 친절하시고 조식은 딱 필요한것들만 있어서 괜찮았습니다. 침대는 편했고 청결도는 나쁘지않은 정도 입니다. 가격대비 괜찮습니다

방은 매우 좋고 넓습니다. 방 하나를 예약했는데 결과적으로 그들은 우리에게 두 개의 방을 업그레이드했습니다. 우리는 또한 한 방에만 살았고 다른 방은 움직이지 않았습니다. 😂 방에는 주방이 있고 세탁기가 있으며 두 개의 욕실에는 욕조가 있습니다. 🛀 파티를 열 친구 그룹에 적합합니다 😆

바로 이거 야! 100의 큰 예. 단 한 가지만, 그것은 매우 중심적이지 않고 호텔 주변에 아무 것도 없다는 것입니다(큰 축구 경기장 제외). 하지만 와우! 이 호텔은 너무 좋습니다. 멋진 객실, 멋진 메콩강 전망, 따뜻하고 웃는 사람들의 최고의 서비스, 메콩강이 있는 인피니티 풀, 체육관….., 세상에! 그것은 모든 것을 갖추고 있으며 얼음 목욕, 한증탕, 소나, 핫 튜브 등을 갖춘 훌륭한 스파입니다. 방은 환상적이며 좋은 침대, 좋은 에어컨, 자체 디스펜서에서 나오는 냉온수입니다. 그냥 해!