Loved this hotel was so reasonably priced was really pleasantly surprised beautiful clean room hot water was piping so was able to have lovely bath .. went on a freezing cold evening in feb but the heating was on the whole time was very hot and cozy .. lovely hotel would definitely recommend.. breakfast and all the staff excellent
This is the most beautiful old hotel in Leicester, and I have a strong sentimental attachment to it, but it clearly makes its money through hiring the glorious ballroom out for corporate events at the expense of anyone actually staying there.
I had asked for a quiet room but was placed at the front which is already noisy due to the busy street, and then was not warned that a ridiculously, horribly loud function was taking place right below me in the hotel. It was like trying to sleep above a particularly nasty nightclub playing diabolical music. There were drunken corporate goons falling in and out of the door and I was treated very disrespectfully by the receptionist when I finally went downstairs to complain near to midnight.
Guests are clearly not important. I strongly recommend calling before you book to see if this is going to happen on the dates you choose. I was in town for an extremely important job and arrived tired and late due to being kept awake for hours.
The guest house was easy to find with approximately three parking bays outside the front.
We arrived late, so had to phone the mobile number provided, and were greeted with prompt and efficient service to take us directly to our room.
The room exceeded expectations, considering the price, the facilities were very good, considering the price.
The room was warm in the middle of winter and had private access to an outside yard.
We had a quiet and peaceful night's sleep, leaving us invigorated for the day ahead.
Well done Glen field lodge guest house, we will definitely return if we need to stay in Leicester city centre again.
Thankyou.
Could not sleep well as air conditioning does not work in entire hotel. Provided us with fans but the windows are locked and the whole room was hot with fan causing hot air inside.
My room basin has a large crack across and I need to report as soon as I check in and saw in case - charge me without my fault ..it made me busy after check in going up and down as no telephone in the room …they refused to change the room but admitted it happened previously , they don’t repair it and gave the room to me and did not explain what was inside !
Breakfast is good but finish at 9:30 am and if you are late , will miss breakfast.
This hotel was the best went to check in had booked double room got upgraded to a family room and as soon as we got to the room we had trouble finding out how to open the door with the card. Yes me and my mum had 1 of them Richard Gere from Pretty Woman moments haha but once got in the room we was impressed was so clean and tidy it had a mini fridge under the TV everything was accessible staff was so kind and friendly. Would definitely recommend to others who was passing through the area to stop was no noise from the motorway traffic and eateries on the motorway services was right next door. Didnt book in for breakfast as was leaving early next morning. 20/10 top marks very happy customer. Big shout out to tariek