MMatt_UHonestly one of the nicest and most pleasant stays I have ever had. The home is stunning, ideally located just from the motorway. The family are lovely, so kind and warm. The rooms were really well designed and finished with lovely touches and breakfast was incredible!! All local produce, I’d go back just for breakfast again! An absolute gem! And the pool is perfect to cool off before some local wine. 10/10.
AAmerica7146Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience.
The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression.
That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing.
We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned.
Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating.
In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.
NNutbrowndogWe booked this hotel at the last minute on Trip.com. We were driving from Geneva to the tunnel at Calais.
We arrived around 7 pm. There was a very helpful lady on the reception who gave us all the information we needed for a very pleasant stay.
The room was very clean and nicely decorated. The bathroom was also very clean with clean towels and everything was spotless.
I can definitely recommend staying here if you are travelling through Troyes.

리리뷰어Personnel sympathique et serviable.
Mais les chambres sont à 30° et même avec le ventilateur rien n'y fait, il brasse de l'air chaud.
Réponse du personnel, nous sommes un 2 étoiles, il n'y aura jamais de l'air co.
Mais des moustiquaires, des stores externes, un isolant sur les façades externes....bref rattraper la mauvaise conception du bâtiment.
Personnellement, sans changement, je zapperai vos offres.
Nous sommes repartis plus fatigués quand arrivant du a une nuit sans véritable sommeil.
A bon entendeur salut
리리뷰어Le ménage est a revoir et notamment dans la salle de bain des cheveux poils douche bouché
Pas de papier toilette a si 5 feuilles nous avions réservé 2 nuits aucun passage entre les 2 jours