Staff were amazingly friendly and helpful including the room service, concierges, door man, bar maid and every other employee we encountered. Facility is well designed however the bare ceilings and laminate floors/tile are quite loud. That said they are good insulation except for outside traffic; we are not used to cities! Gym was adequate. It could use a bit more space to allow full body weight workouts. We did not try the food; bar was excellent for us but appeared to be understaffed (those staff at the bar/restaurant were working their tails off). Location was very convenient for us and our requirements with proximity to downtown and the university.
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