뮌헨, Victoriahaus 근처 호텔

The receptionist of the evening shift between 19:00 and 19:30 on 1 August 2022 was extremely rude. Not even close to the lowest standards of hospitality. We booked a room in Leto Hotel Moosach that now is B&B Hotel via the booking service, but it was still Leto Motel on the reservation with the same address. First, we came to the desk and the receptionist rejected to check our booking detailes at all, bc in the receipt he saw the logo of the accommodation service, not the B&B and told us that we’re at the wrong place. We checked the map and the online reservation again, and found out that everything was right. We came back to the front desk and asked to check other numbers from the reservation, but it didn’t work. Then we were told in the rude manner, that we’re just wasting his time and there is a row of people as we’re not… and we should go away. After a while we came back and asked to look up the reservation by our surnames, and finally it worked. We also asked him how can we address him, but he said that he wouldn’t tell us, which is weird. The receptionist asked us to pay as there was no information about payment in the computer, however it was already prepaid. We showed him the receipt from the website where the payment is seen with the details and again he rejected any papers from this booking service and insisted on paying or leaving. Fortunately, the service team from the booking service showed great performance and our issue was solved after we contacted them. Suddenly the receptionist approached us at the hall and said that he can check us in. And after he registered us he told that there were no problems with him, it’s a system error and no one’s fault and we were just disturbing him for nothing. But obviously the thing is his attitude towards us from the start. He was not trying to help us at all, but wanted to get rid of us and literally treated like trash, not people. Actually, my bf comes from hospitality management field and has a rich working experience working in the premium chain Lotte Hotel, so he wouldn’t dispute with no significant reason. And I have stayed at B&B not long ago in Budapest and was satisfied with the service. I always knew that it is a nice place for a budget stay with helpful staff. So both of us were completely shocked and disappointed. I hope that this situation will be taken seriously by the B&B management because the incompetence of the single team member shouldn’t spoil the reputation of the whole company. And I still believe that what happened is an exception.

Hotel in posizione decentrata ma molto vicino alla fermata Moosach della U3 (diretta in centro) e della S1 (collegamento da/per aereoporto). A cena abbiamo provato un solo ristorante nelle vicinanze, gli altri tutti pieni/prenotati visto il periodo festivo. In 15/20 minuti si è comunque in centro, dove la disponibilità/scelta è più ampia. Camera Superior spaziosa e confortevole, pulita, ben riscaldata e silenziosa (balcone con affaccio interno); bagno piccolo ma funzionale. Unici appunti: 1) qualche macchia sulla moquette che potrebbe infastidire i clienti più esigenti; 2) migliorabile l'utilizzo vasca/doccia (nella mia camera solo doccia, lo switch era bloccato con una vite 😀); 3) asciugamani un po' piccoli anche se morbidi. In altre recensioni, ho letto di bagni allagati a causa della tenuta non perfetta della parete vasca...ma appunto si tratta di una vasca e anche a casa sarebbe meglio usare la doccia ”a telefono”... Colazione con buona scelta dolce e salata, per i miei gusti più che soddisfacente. Contatto con la reception in fase di check in, check out e sistemazione di piccolo inconveniente nella camera di amici veloce, efficiente e cordiale (in inglese e anche un po' di italiano) Nel complesso esperienza molto positiva! P.S. le nostre camere sono state pulite giornalmente, in fase di check in è stata sondata l'eventuale disponibilità ad una frequenza minore, se sensibili a tematiche ambientali.

I recently had the pleasure of staying at the A&O Laim and I must say, it was an absolutely fantastic experience from start to finish! This charming hotel exceeded my expectations in every possible way, making my trip to Munich truly memorable. From the moment I arrived, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth and efficient, and I was delighted to find my room to be clean, comfortable, and well-appointed. The modern decor and cozy ambiance instantly put me at ease, providing the perfect retreat after a long day of exploring the city. One of the highlights of my stay was the delicious breakfast buffet offered by the hotel. With a wide variety of options ranging from fresh fruits and pastries to hearty eggs and breads, there was something to satisfy every palate. The dining area was spacious and well-maintained, and the attentive staff ensured that I had everything I needed to start my day on a high note. Lastly, I cannot praise the staff enough for their exceptional service. They were always available to provide helpful recommendations, whether it was suggesting local restaurants or providing directions to nearby attractions. Their genuine warmth and willingness to go the extra mile truly made me feel like a valued guest.

Hotel staff is nice, room is clean and hotel is located in a nice but quiet area. It’s near the tech companies so good business hotel for employees who travel in for work. It’s about 3 minutes to the nearest subway - just google to KFC, the nearest subway is just next to itZ however it’s not the most convenient subway as the most convenient is the Olympia Einkaufzentrum one as it’s has more connections. There’s a small dishwasher provided so it’s convenient but if you want to wash the dishes manually, there is no dishwashing liquid provided so you have to buy your own. Washers and dryers are located at the basement of the hotel, so not in your room. There’s an app that we have to download to book and pay for the washer and dryer, yes it’s extra charge. No clothes detergent is provided so we have to buy our own - there’s no dispenser at the wash and dry area where one can easily buy the washing detergent. The hotel also doesn’t sell any. We had expected the hotel to at least provide some washing detergent, so don’t get caught without clothes detergent at night, if you plan to wash your clothes at night as the shops are closed after 8 pm… Overall it was a good experience except for the few inconveniences. As a first time visitor to Munich, probably one would want to stay at a location closer to the old town or city area as we found ourselves commuting about half hour every day to the attractions or where we wanted to go.

아말리엔부르크에서는 바쁜 일정 후 휴식시간을 보낼 수 있는 편안한 객실이 마련되어 있습니다. 아말리엔부르크 객실은 뮌헨 여행자들에게 편안함을 제공합니다.호텔은 Muenchen-Pasing Train Station에서 단, 4km 정도 거리에 있고, 오보퍼파펜호펜 공항에서는 단, 27km 정도 거리에 있어 다양한 교통수단을 선택하여 이용할 수 있습니다.호텔 시설을 이용하여 하루 동안의 피로를 말끔히 푸실 수 있습니다. 호텔에서는 쾌적하고 편안한 주차 서비스를 제공합니다.

주요 불만은 저장 부족입니다. 침실이나 욕실에는 젖은 물건을 분리할 수 있는 고리가 없습니다. 6박을 하고 3인용 여행가방을 벗어났습니다. 작은 옷장에 옷걸이가 3개뿐입니다. 2명이 사용하기에는 충분하지 않습니다. 몇 가지 불만과 3일이 더 걸렸습니다.

This hostel is the place where you can stay on a short budget in Munich. Equipment is modern, but service is not high standard, e.g. you need to actively ask for bedsheets at the registration. Cleanliness is ok but not at top-notch level.

I can not recommend this hotel. This hotel is not ready for guests. Everyday we had something wrong with our room, floor, and follow thru with staff. The rooms are incredibly hot due to heated floors and heated toilet seat, no way to turn them off. On top of that, there signature M club is not open. Been delayed several times, next date is mid January. Additionally, due to opening too soon, this hotel is using an outside company to clean the rooms. These are not Marriott employees. Unfortunately someone stole all my cash on our first day. The management did not do anything to correct this serious issue. Lastly, please do not stay at this hotel for at least six months from this review. Too many issues to risk your stay, and definitely not up to Marriott standard.

Super Hotel, Lage perfekt am Bahnhof München-Laim, somit Top Anbindung an die Hackerbrücke (somit auch gut geeignet für Wiesnbesuche) den Hauptbahnhof und den Stachus sowie den Marienplatz, Zimmer sind sehr schön eingerichtet mit modernen Elementen und einem sehr schönen Bad, Frühstück sehr vielfältig und auch sehr lecker.

I really haven't got a bad word to say about this hotel. The rooms are at the top of a block of flats, so the views across the park are fantastic. Being in the Olympic Park, I assumed the hotel would be dated, but it isn't. Very modern and spotlessly clean. It is also very quite here, and there are plenty of shops and small cafes in the complex. Fantastic buffet breakfast to suit all tastes. Our trip from the airport on the S1 was a nightmare, as there was a signal failure, so we had to get a taxi to the hotel. (Apparently this isn't uncommon) A taxi from the airport to the hotel is around 90 Euros. The U3 is a three minute walk from the hotel, and the journey into the city centre is only arond 15 minutes. If I was to visit Munich, I would stay here again.