캐슬 호텔 앤드 스파(Castle Hotel & Spa)

Rooms were comfortable. Some of the linens and robes had holes in them or were worn. Breakfast was ok. I expected a little more for the cost. Check in and out was easy. Shower curtain was torn. Overall they need to spend more money on renovations since it is advertised as a spa hotel.

Two stars because the room was big. Mini fridge didn’t work. TV was tiny for a 4 stars hotel and gave you steps to watch movies and connect your phone to the TV however it didn’t work we call the staff for help and they said that it doesn’t work. Then why you leave instructions and waste people’s time trying to figure out the TV. Also there was garbage from previous guests under the bed. Breakfast was minimal but free and better than nothing.

This is not a 4 start facility. The room is outdated, staff that checked us in was not that friendly. Probably would not stay here again.

Loved the castle a**osphere. Very beautiful. Parking on steep hill is tricky, but Valet parking is offered. Room was oversized and comfortable. Staff was very friendly and helpful.

The setting is beautiful with a nice Hudson River view in the winter. The breakfast was good. The room was very large and clean. Only downside was the Television remote was stuck on one channel and service never came to help. Everything else worked fine. Lovely historic romantic castle!

The fact that there is a lot of area we can enjoy in the Castle as guest is really nice. Also kids loved the castle vibe.

beautiful old building and handsome property. very limited service and lack of attention to details in their winter off-season

I lived in Westchester for years and never knew about this amazing gem. The Castle is lovely inside and out, the rooms are beautiful, the beds are comfortable, and everyone on staff is friendly and helpful. The location is really convenient, and once you figure it out, the parking makes sense. We were there in the off-season for the restaurant, pool, and spa, which was actually very nice and quiet. There was an electric kettle in the room, which was really convenient for this tea lover. There was a leak in the room next door and the front desk reached out to make sure their clean up efforts weren't disruptive, which was very thoughtful. We will definitely be back again soon (hopefully). The only thing that wasn't amazing was the continental breakfast, which was lovingly displayed, clean, and in a gorgeous location, but the food itself was kind of uninspired, but for a free breakfast it was fine. (There are really good bagels about 5 minutes away, should you want real NY bagels)

Have stayed here on a few occasions , it's a beautiful property in a beautiful setting . Very clean , big spacious rooms and helpful staff . A good continental breakfast is available . The only issue this time , refrigerator in room not working and issues with tv , I also felt that because the restaurant , spa, and lounge were not open its not really fair to charge resort fee . I do understand its off season .