블루 문 호텔 마이애미 비치

Terrible experience. Stayed at this hotel with my family of 5 we booked two rooms. The experience was not what we expected. There is no lobby desk no customer service or assistance. You basically do your own check in through a QR code without any support or human interaction. The rooms were pretty clean but the air conditioning system is incredibly loud during tge night that you can't sleep. No joke tge fan only works if the light is on so basically you need to shut it off at night unless you want the light on and the outside noise from all the young crowd, cars and motorcycles makes it impossible to sleep. Not to mention that hotel the played club music at 7:00am. By day second day I had lost my mind after not sleeping for two nights. I mentioned all these inconveniences to a hotel staff member and was told that they would send maintenance to see what the problem was. They never followed up with me and byvthat tume I was ready to check out. A virtual check out that is. Again no one to talk to about checking out other then a QR code. I give it a 2 out of 5 stars.

Friendly and kind staff. (that was the highlight) Nice room. Great location.

We had a wonderfull stay. But the shower handle was a loose so it was difficult to ajust the right water temperature

the lack of workers really is the only bad part about this stay! you can never reach a worker in a good distance , always having to call a number. the rooms & decor were really beautiful , hot water was amazing , the only thing about the rooms is that the lights in the room are really dim , almost dark. & it can get really stuffy or congestive in the rooms during the night not mattering if the air , heat or anything is on or off. It’s a very stuffy room but overall loved the hotel

Near cvs beach around 5 min walk thru park were quiet

Cute, Convenient, Communication Couldn’t be happier! I was a little hesitant when I first booked this room. I had heard that Miami could be scammy and I received a call saying that the room I booked wasn’t the room I was getting. There was actually a mixup with the listing with what was listed and what I had gotten. The problem was corrected and I was given a discount. The staff was super friendly and helpful. I was pleasantly surprised at how well they communicated with me throughout the entire process. When we arrived, they were even able to get us in early. Our room was super cute and a great size. Pool area was amazing and there was even a dining and a work area. It was perfect for us because we needed to do some online work while we were there. A few minor things that could be corrected are 1) the thermostats, we could not figure out how to turn the air on and off or the ceiling fans or the lights. Very confusing 2) the elevator was an old-school type that had a sliding metal gate you must close before the elevator door closes. My colleague pinched her finger and it also would not go down. I had to walk to the first floor and push the down button for it to go. I would suggest an upgrade to the elevator. 3) no microwaves. If microwaves can’t be in the rooms, one should at least be in the dining area 4) no chairs out front at the tables. Overall, conveniently located across from a coffee shop, near the beach, restaurants, and a parking garage. I will always stay here from now on. We loved it!