메카 더블트리 바이 힐튼 숙소

Very good hotel with comfortable amenities, but it is not within walking distance to Al Haram in Makkah. A shuttle bus is available, which helps with transportation. The staff experience was mixed — the male front desk team could benefit from significant customer service training, as their approach felt a bit aggressive and lacked warmth. In contrast, the female staff members were much more professional and caring. I especially want to highlight a lady in niqab who assisted us with booking a car from the hotel to the train station. She went above and beyond, refusing to leave after her shift had ended and staying to ensure we secured the car on time. Unfortunately, I did not catch her name, but she was truly outstanding! One disappointment was with the connected rooms — unlike the photos, they did not feature king beds. Instead, we received four single beds (two in each room), which was not ideal for a small family. Overall, it was a good stay, but the hotel should improve cleanliness and maintenance. Despite being a relatively new property, it was clear that facilities management and housekeeping standards could be much better.

فندق رائع وغرف نظيفة جدا ومميزة ووجهة اقامتي المفضلة في مكة دائما بعد تجربة العديد من الفنادق بنفس الدرجة الافطار ممتاز جدا ومتنوع الطاقم بشكل عام مميز ومتعاون ومحترم جدا التنقل للحرم سلس وسهل يستغرق اقل من 15 دقيقة حيث يوجد باص كل نصف ساعة الى مواقف الامير متعب(مسخوطة) ومن هناك للحرم باصات ترددية متواصلة الى موقف يحتاج 5دقائق مشي للحرم اهتمام واضح بأدق التفاصيل مثل الخصوصية في نقل امتعة النزلاء يستحقون الشكر