메카 레지던스 예약

Dear Trip, Thanks for your great assistance during our reservation. For Novotel Hotel & Resort Thaker it was a great to have you as our accompany in last 10 days Ramadhan. Yes your service beyond expectations especially for for the room service, daily housekeeping attendance, amenities reload all is well. But I think we have to Work on the shuttle bus area Need effort on this especially daily walk from and to Harom via Gaza Terminal. Hopefully we will have another short cut for reach Haram

We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!

좋은 위치와 좋은 서비스. 근처에서 식사하는 것이 더 편리합니다. 인도 레스토랑 중 하나가 있으며 북동부와 비슷한 로스트 치킨 랙이 있으며 맛이 매우 좋습니다.

We have a very good time in this hotel. The room were clean. Distance to Haram was not an issue because they provide shuttle for us. We can easily get taxi outside the hotel. Everything was great. We love and enjoy our moment in Mekah.

I love Kiswah Tower. The receptionist are so tolerance. I can check in early morning, n sometimes i request late check out. The hotel provides shuttle bus. But me nnmy sister jz walk to Haram.

For sure, I will come again! The hotel has easy access—perfect! I was lucky that the front desk staff (I forgot to ask his name) upgraded my room.

Big thanks to receptionist Mr.Jawad for his kindness. All perfect, just a little disappointed with the breakfast menu, not much choice like Ramadan last year, very boring for a 5-star class

That was great experience hotels was incredibly clean, staff were so friendly and nice, amenities were well maintained, overall good experience

I have booked 2 rooms under my name but the reception and duty managers made my stay uncomfortable for 6 hours for their mistakes. I requested them one day before arrival to have both rooms connected or at least the same floor. But no one cares about it and they have given me 1 room in one tower and another room in another tower which totally disappointed me and i have to request many times to change my room in the same tower or the same floor. No body was there to listen it looks like I was in a third class hotel where guests who have paid too much money don't have any value. After requesting many times to the duty managers my room was changed.

Feedback on Our Recent Stay at Voco Hotel I would like to express my gratitude for the pleasant stay my family had at the Voco Hotel. We truly enjoyed our time there, and the staff was exceptionally kind and attentive, which we greatly appreciated. However, I would like to bring to your attention a concern regarding the parking situation. We were disappointed to learn that parking was not complimentary for guests who booked rooms at the hotel. We believe that providing free parking would enhance the overall experience for your guests. Thank you for your attention to this matter, and we look forward to your response. Best regards,