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웨스틴 팰리스 호텔
4.3/5122생생 리뷰

웨스틴 팰리스 호텔

Madrid Center/마드리드 중심가 마드리드|리나레스 궁전까지 거리: 0.57km
As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

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60 발코니 레콜레토스
4.6/538생생 리뷰
Madrid Center/마드리드 중심가
호텔은 마드리드 중심부, 마드리드 중심부, 마드리드 중심부, 마드리드 중심부, 마드리드 중심부, 마드리드 중심부, 마드리드 중심부, 마드리드의 중심부, 마드리드의 중심부, 마드리드의 중심부, 마드리드의 중심부, 마드리드의 중심부, 마드리드의 중심부, 마드리드의 중심부, 마드리드의 중심부, 우리의 중심부에서 우리는 셀프 체크에 문제가 있었고 전화로 그는 큰 친절로 문제를 해결했습니다. 전용 주차장은 없지만 같은 거리에 5분 거리에 자동차로 오는 사람들을 위한 주차장이 있습니다.
원 샷 레콜레토스 04
4.1/5104생생 리뷰
Tries to look cool but to me looks cheap and dirty. Poorly maintained, paint peeling off walls and baseboards that are coming off. Cold room. TV did not work. Service is non existant. Breakfast at €10 with dry ham and cheese (slices were already curling up) that obviously had been out and exposed for days. Stale bread. Eggs that never came (but were charged) because the waiter was overwhelmed having to attend to 2 tables (3 people) at once!!! For 2 days in a row there was no desinfectant gel in the dispenser in the reception. Obviouslky nobody checks, which is compatible with the evident poor maintenance all around. Definitely bad value for money at €150. Positive: just the bed that was comfortable
Soho Boutique Congreso
4.3/542생생 리뷰
Madrid Center/마드리드 중심가
위치는 쇼핑과 쇼핑을위한 장소 바로 옆에 매우 좋으며 호텔 옆에 아침 식사로 맥도날드가 있으며 지하철 역까지 도보로 5.6 분 거리에 있으며 아침 식사를하지 않았습니다. 조금 비싼 지하철 역도 매우 가깝습니다.
슬로우 스위트 그랑 비아
4.4/554생생 리뷰
Madrid Center/마드리드 중심가
완벽한 위치, 매우 합리적인 가치, 매우 편안하고 시설이 잘 갖추어진 아파트 및 절대적으로 독특한 CRISTINA, 의심 할 여지없이 Slow Suites는 특별하고 비용이 드는 모든 유로의 가치가 있습니다. ... Fnac del Callao 앞에 위치
럭셔리 스위트
4.4/5102생생 리뷰
호텔 직원은 훌륭합니다! 위치도 너무 좋고 너무 편해요! 방은 매우 커서 가족 또는 몇 가족이 함께 살기에 더 적합하고 쇼핑, 레스토랑이 매우 많습니다!
오스페스 푸에르타 데 알칼라
4.4/566생생 리뷰
Overall we stayed in 3 rooms - the first we rejected after one night because the shower was unacceptable with an awful smell of drains emanating from it and there was no bath as alternative. The second they moved us to was much better with bath in the room but it had a shower cubicle which again smelled of drains - we didn't use it. The 3 rd room was a luxury duplex suite after we'd left the city and returned for one more night - yet again the shower smelt awful and they had to send the housekeeper up to pour disinfectant down it. They blamed rain but it hadn't rained on all the days - I blame the construction of the showers - marble slabs with gaps in between where dirt and mould was visible - frankly quite awful. We found the hotel otherwise a bit strange in layout but comfortable, nice terrace bar/restaurant and a good buffet and cooked breakfast. Staff were helpful except for young lady who suggested I needed 40 minutes or more for taxi to train station - I got there in under 5 minutes !

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