더 웰즐리 나이츠브리지 어 럭셔리 컬렉션 호텔 런던

최근 런던의 웰즐리 호텔을 방문했을 때, 저는 2017년부터 이곳에서 즐겨온 활동인 시가를 피우며 조용한 저녁을 보내기를 기대했습니다. 제가 테이블을 예약하려고 했을 때 예상치 못한 환영에 놀랐습니다. 검은색 정장을 입은 오만한 태도의 한 사람이 테이블을 예약하지 않으며, 앉고 싶다면 즉시 그렇게 해야 한다고 말했습니다. 웰즐리라는 명성을 가진 호텔에서 이런 행동은 충격적이고 예상치 못한 것이었습니다. 이런 나쁜 환영에도 불구하고, 저는 평소처럼 시간을 보내기 위해 저녁에 다시 돌아오기로 했습니다. 안타깝게도 같은 사람이 똑같은 오만함으로 저를 맞이하며 모든 테이블이 예약되었다고 말했습니다. 저는 웰즐리와 같은 유명한 호텔이 이런 식으로 고객을 대할 것이라고는 예상하지 못했습니다. 특히 저는 수년 동안 단골 손님이었기 때문입니다. 이 사람의 비전문적이고 무례한 행동은 그곳에서의 제 경험에 상당한 영향을 미쳤습니다. 정중하고 존중심 있는 서비스를 원하는 사람이라면 누구에게나 이 호텔을 방문하는 것을 추천하지 않습니다. **부정적인 점:** 1. **불량한 리셉션:** 대접이 오만하고 무례했습니다. 2. **전문성 부족:** 테이블을 예약할 수 없다는 사실을 알려준 방식이 부적절했습니다. 3. **서비스 불일치:** 저녁 방문 시 모든 테이블이 예약되었다고 해서 담당자의 전문성에 의문이 제기되었습니다. 웰즐리 호텔에서의 경험은 실망스러웠고, 다시는 이곳에 오지 않을 것입니다.

This hotel transports you back in time to the art deco era. This small, elegant hotel exudes charm and personalized service. The decor and level of service reminded me of a very small st Regis. Since it is so small, the wellesley definitely does have a couple of drawbacks which may be deal breakers for you. 1. No fitness center. 2. No concierge lounge 3. No buffet breakfast 4. Virtually no drawer space in the room. Although I enjoyed our stay, we stayed here for 5 nights and I would have liked to unpack. The lack of drawer space made this impossible so we had to live out of our suitcases during our stay. My wife has ambassador status with Marriott and we were upgraded to an executive room but the storage was sadly lacking for 5 nights. Our son was in an entry level room with the same lack of drawer space. It would have made our stay much more enjoyable to have been upgraded to a larger room with adequate drawer space. The website showed that suites were available for our 5 night stay but I suppose management hoped to book these. The hotel is quite small but we rarely encountered any other guest during our stay. It is a bit annoying to spend over 100 nights at Marriott properties each year but not get upgraded to the best room available. Positives The hotel is very easy to get to from Heathrow. Simply take the Piccadilly line and get off at Hyde park corner. There is an escalator and then a ramp up to the street. Use exit 3/4 and the hotel entrance is about 50 steps on your left Every room has a butler. Arrange for a wake up call and your butler will bring you complementary coffee with some small cookies. I enjoyed this leisurely way to start each day We love to walk in London and the hotel is well located within a half hour walk of many top London destinations. The hotel also has a complementary car service. Their BMW will drop you anywhere within a mile radius of the hotel (1st come first served) As ambassador, we opted for the free daily breakfast. You will receive a complementary continental breakfast that includes 2 of the best warm croissant I have ever had. You can swap the continental breakfast for another menu option such as full English breakfast, French toast, or omelet for an up charge of 8 pounds. Complementary daily newspapers were available in the breakfast room as well On previous London visits, we have stayed at the Sheraton grand, county hall, Grosvenor house, and st ermin’s. The Wellesley is definitely the most luxurious experience but the small size of the hotel poses the drawbacks I have mentioned. If you will only stay a day or 2, you may want to experience the Wellesley but for longer stays, a larger full service hotel may be a better choice