Jumeirah Carlton Tower London

酒店在海德公園南邊，位置，環境，酒店服務都非常好！

끔찍한 서비스 오후 티타임을 갔는데 음식을 다 먹고 나서야 티를 받았습니다! 샴페인을 5번이나 더 달라고 했습니다! 제 컵에 큰 칩이 생겼습니다! 음식은 사실 맛있었고 아름다운 샌드위치(4개짜리만)와 멋진 미니어처 스콘이 있었지만 티를 받았을 때에도 웨이터가 뜨거운 찻주전자 전체를 바로 제 앞에 놓았습니다!!

This 5* luxury hotel is incredible, I loved every single moment of my stay at Jumeirah Carlton Tower. 3 minutes walking from Knightsbridge, one of the most exclusive area in the city Centre. The hotel is gorgeous - loved the hall, the Peak, the Talise Spa and the Fitness Centre is the most beautiful I have ever seen. My room at the 17th floor was spacious and beautiful, loved the style and the personalized welcome amenities in room at the arrival. Staff goes above and beyond - high level standards in all outlets. Great Reception, great room service and in room dining experience, great stewarding and doorman, you can clearly see that there is an amazing atmosphere and a great leader leading the Team. Great staff at the Peak where is the best place to have a quick and fast breakfast overlooking the Codogan Gardens. I felt recognized in every single moment - huge thanks for making my stay memorable. I highly recommend Jumeirah Carlton Tower to everyone!!

i like hotel envelopment, services, every staff who stand at the reception area event at the front door of hotel. Always give us a smile and say hello every time they meet us. Breakfast are very fresh fruit, one kind of bakery on top is the green coconut is very delicious ( i don't how to call) it always serves every time when I check in the hotel) Room is very beautiful decoration & clean, furniture always looks new.

Another great stay at the Jumeirah Carlton Tower, the beds are so comfortable and the rooms are larger than average 5 star London hotels, a special thank you to Lenn in La Maison Ani who made our children’s birthday breakfast so special and has a great flair for customer service - Merci Bien Lenn!

We had a wonderful stay at this fantastic hotel. The family suite we booked was spacious and comfortably accommodated everyone. The balcony overlooking the gardens was a lovely spot to wake up to each morning. The service was exceptional, particularly the attentive porters and knowledgeable concierge. Each room was elegantly decorated with thoughtful and high-quality amenities. This undoubtedly stands as the best London hotel we’ve ever stayed in. One suggestion for improvement would be to enhance the breakfast service. It was quite chaotic, and the staff seemed generally uninformed and unsure of their duties, except for one older gentleman. Additionally, the afternoon tea was enjoyable, but the ambiance could be improved. The lounge often feels like a social gathering place rather than a dedicated tea room. Despite these minor issues, I highly recommend this hotel for a fantastic stay in London.