조식 포함 렛지우드 호텔

I showed up with my family to find out that when I booked online I had chosen the wrong room. I wanted a family suit when I returned and explained what I had wanted they said well that isn’t what you booked. The lady at counter said “we do not even offer a bed with three rooms. After I stood in lobby looking it up online and showing her she then decided that they did actually have a room that offered three beds but only one. It was available but they couldn’t honor the online price and it would be 270 vs 209 that was offered on choice hotels. They explained how prices change depending on availability and I could book online and get that price but I explain it couldn’t be booked because it was after midnight. They were absolutely unhelpful and rude. My family had booked 8 rooms in this hotel. My mom made several trips to be able to even get a key programmed correctly to open her room. I definitely will not be returning to a quality inn anytime soon they were very unhelpful and did there best to cheat people if given an opportunity .