Jalan Sultan Yahya Petra, Kota Sri Mutiara, 15150 코타바루, 클란탄, 말레이시아호텔정보 보기
여행 날짜에 예약 가능한 객실이 있는지 확인해 보세요!
트립닷컴 가격 보장제
1박
더 그랜드 레나이 리뷰
4.4/5
아주 좋음
리뷰 403개
평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.6
시설4.3
서비스4.5
청결도4.4
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모든 리뷰(403)
높은 평점 리뷰(399)
사진/동영상 리뷰(156)
맛있는 조식(64)
넓은 객실(30)
쇼핑하기 편리함(11)
출장에 적합(10)
맛있는 뷔페(9)
좋은 인테리어(7)
도심에 위치(7)
수영장 추천(6)
평점 낮은 리뷰(4)
Acap26
디럭스 킹룸 (금연)
투숙일: 2025년 1월
가족
리뷰 28개
4.5/5
훌륭함
작성일: 2025년3월2일
Nice ambience, delicious breakfast, and they serve Roti Titab as well! I love they rendang daging that paired with Nasi Lemak
번역
Noraisah Yusof
디럭스 킹룸 (금연)
투숙일: 2025년 1월
가족
리뷰 4개
3.5/5
작성일: 2025년2월23일
Hotel room is a bit old with leaking pipes in the bathroom.
There is a red stain on the bedsheet upon entering and hv informed housekeeping. They quickly changes it as requested.
Breakfast buffet was good with lots of food
번역
SABRI
디럭스 트윈룸 (금연)
투숙일: 2025년 1월
가족
리뷰 31개
5.0/5
강력 추천
작성일: 2025년2월17일
Very comfortable and convenient. Attached with shopping mall with easy access. Recommended to stay here. Will repeat stay in future
번역
숙소 답변: Thank you for your feedback! We're delighted to hear that you enjoyed your stay. Hope to welcome you again soon!
anna
디럭스 킹룸 (금연)
투숙일: 2025년 1월
친구와 여행
리뷰 39개
5.0/5
강력 추천
작성일: 2025년2월12일
Awesome stay.. rate was reasonable ..location good.. byk tmpt mkn
Bfast hotel sedap n byk choice.. staf friendly
번역
숙소 답변: Thank you for your kind words! We're glad you had an awesome stay and enjoyed the breakfast, location, and our friendly staff. Hope to see you again soon!
Fatin Farhanaa
디럭스 킹룸 (금연)
투숙일: 2024년 12월
가족
리뷰 5개
5.0/5
강력 추천
작성일: 2025년2월1일
My first time booking hotel at Kelantan, and its really great. The room is superb. Swimming pool and the cafe was great.They have variety of food, and of course some local choices like nasi kerabu and kuih muih. It just the parking was not spacious, and some room that we got into, The hotel combines modern luxury with rich Malay cultural elements, offering a unique experience. The rooms are spacious, clean, and well-equipped, catering to both business and leisure travelers.
번역
숙소 답변: Thank you for choosing to stay with us on your first visit to Kelantan! We're thrilled to hear that you enjoyed our spacious rooms, swimming pool, and the variety of local delicacies like nasi kerabu and kuih muih. We truly appreciate your feedback regarding the parking space and will look into ways to improve. We hope to welcome you back for another comfortable and culturally rich experience!
Yi Siang
디럭스 프리미어룸
투숙일: 2024년 12월
커플
리뷰 17개
3.0/5
작성일: 2025년2월2일
Unbelievable experience at this hotel! I was assigned to a ******* room (Bilik Hantu) at the corner of the building. In the middle of the night, something pulled my blanket away and touched my leg. Strange noises filled the room, and objects seemed to move on their own—it was absolutely terrifying! I have seen on tiktok that many people experienced the same thing in this hotel.
If you're brave enough and want a paranormal encounter, feel free to book a stay here. As for me, never again! This was my first and definitely my last time.
번역
숙소 답변: We’re sorry to hear about your unsettling experience. Guest comfort and safety are our top priorities, and we take all feedback seriously. We understand that such experiences can be distressing, and we appreciate you sharing your thoughts. If you would like to discuss this further, please feel free to reach out to us directly.
익명 사용자
스몰 스위트
투숙일: 2024년 12월
가족
리뷰 9개
5.0/5
강력 추천
작성일: 2025년1월31일
Its good. Food also good.. staff friendly.. kudos to them.. please stay here if you come to kelantan
번역
6/9
숙소 답변: Thank you for your feedback! We're glad you enjoyed our hotel. Hope to welcome you again soon!
Fird
디럭스 킹룸 (금연)
투숙일: 2024년 12월
가족
리뷰 7개
4.7/5
기대 이상
작성일: 2025년2월5일
My family loves this hotel, and the breakfast is good. However, the hotel did not replenish certain food items that had run out. Also, they seemed short-staffed, as one staff member had to manage two booths (the laksa section and the roti tiptop/kacang pool section). Overall, it was okay.
번역
숙소 답변: Thank you for your feedback! We're glad to hear that your family loves the hotel and enjoyed the breakfast. We apologize for the inconvenience caused by the food replenishment and staffing issues. Your comments are valuable, and we’ll work on improving our service to ensure a better experience next time. Hope to welcome you back soon!
Yi Siang
디럭스 트윈룸 (금연)
투숙일: 2024년 12월
친구와 여행
리뷰 17개
2.0/5
작성일: 2025년2월2일
Horrible experience at this hotel! The bed sheets were never changed—there was hair all over the bed. On top of that, they diluted the shampoo and shower gel with water. What kind of hotel standard is this? Absolutely unacceptable!
The room itself was in terrible condition, with many things broken and in need of repair. This place desperately needs improvement and renovation. Would not recommend!
번역
숙소 답변: We're truly sorry to hear about your disappointing experience. This is not the standard we strive for, and we sincerely apologize for any inconvenience caused. Your feedback is extremely valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. If you'd be open to it, we'd love the opportunity to make things right—please feel free to reach out to us directly.
Jacqueline Wong Ka Ying
디럭스 킹룸 (금연)
투숙일: 2024년 12월
가족
리뷰 4개
4.5/5
훌륭함
작성일: 2025년1월27일
Water shower handle missing parts, water keep flow out like crazy. Also green dirt on the window so basically no view to enjoy. Other than that everything was perfect, they have a pillow menu so you can choose which pillow you want.
Nice decoration too at lobby.
번역
숙소 답변: Thank you for your feedback! We're sorry to hear about the shower handle issue and the window condition. Your comments will be shared with our team for immediate improvement. We're glad you enjoyed the pillow menu and lobby decor! Hope to welcome you back for an even better stay.
adiismadi
디럭스 킹룸 (금연)
투숙일: 2024년 12월
커플
리뷰 9개
4.2/5
아주 좋음
작성일: 2025년1월14일
Good hotel and good variety of breakfast...the room I think must do renovation to be better hotel in KB...
번역
숙소 답변: Thank you for your feedback! We're glad you enjoyed the breakfast variety. Noted on the room renovation—your input helps us improve. Hope to see you again soon!
Mamakimchi
디럭스 킹룸 (금연)
투숙일: 2025년 1월
출장
리뷰 3개
5.0/5
강력 추천
작성일: 2025년2월10일
Awesome place for staycation. ❤️. The staff are friendly and easily approach.
번역
숙소 답변: Thank you for your feedback! We're delighted to hear that you enjoyed your stay. Hope to welcome you again soon!
Rosmira Edora
디럭스 킹룸 (금연)
투숙일: 2024년 12월
가족
리뷰 1개
5.0/5
강력 추천
작성일: 2025년1월27일
All good, dobi nearby only, if hungry also can easily buy food nearby also
번역
숙소 답변: Thank you for your feedback! We're glad you enjoyed our hotel. Hope to welcome you again soon!
Noor Naslinda
패밀리 3인룸
투숙일: 2024년 11월
가족
리뷰 4개
4.0/5
아주 좋음
작성일: 2025년1월1일
This hotel is located quite centrally, close to a lot of Kota Bharu attractions and it was picked as it is easy to reach HUSM from here. The room itself is dated but clean. However, the hallway of my floor which was at the 16th floor was mouldy with some roof leaking. Hope that gets repair soon. Staff were all friendly and helpful. The winning point for this hotel is the breakfast. Absolutely delicious and so many Malaysian delicacies and East Coast speciality like Nasi Dagang, Nasi Kerabu, Kacang Pool, kuih akok and a lot more. It had to be one of the best hotel's breakfasts menus that I had ever experience and taste. Hope the chef stays on.
번역
리뷰어
디럭스 킹룸 (금연)
투숙일: 2024년 10월
출장
리뷰 56개
4.7/5
기대 이상
작성일: 2024년11월24일
Good hotel. Large room with good bed. Smart tv with youtbe and netflix. Free parking at the basement. Just hot water not so hot and aircond not too cold