우드론 빌라 리조트 후기

이 호텔에서의 매우 즐거운 경험입니다. 직원이 부지와 방을 청소하는 모습을 보면 The Remains of the Day와 같은 직원 영화가 생각납니다.

숙소의 미적 측면은 아름답고, 방에서 보이는 전망이 최고이며, 주변 자연, 우리만을 위한 수영장, 동물 소리를 배경으로 합니다. 그러나 서비스는 아쉬운 점이 많았습니다. 도착 시 부두에서 무료 택시 픽업을 제공했지만 메시지를 보내거나 귀찮게 알려 주지 않았습니다. 우리가 도착했을 때 우리는 택시비를 지불하고 무슨 일이 있었는지 설명했고 그들은 우리에게 무료 승차를 제공하는 대신 그것이 그들의 문제가 아니라고 말했습니다. 반면 리셉션에는 사람이 없고, 일하는 사람도 없는 것 같으며, 필요한 것이 필요할 때마다 기다려야 하며 운이 좋게도 직원이 나타나 접수처에 알립니다. 벌레가 두렵다면 오지 않는 것이 좋습니다. 벌레(도마뱀, 도마뱀, 거미 등)가 꽤 많고 에어컨을 통해 방에도 들어오기 때문입니다. 올라가는 길은 꽤 가파르고 비포장 바위가 많아 오토바이를 타고 갈 경우 특히 장마철에는 위험합니다. 마지막으로, 숙소 주변은 떨어지는 코코넛이나 거대한 야자나무 가지에 부딪혀 큰 피해를 입을 수 있어 위험할 수 있습니다. 나도 경험을 통해 알아요... 그들은 가시가 있는 나뭇가지가 나에게 떨어지는 것을 보고도 움찔하지도 않았습니다.

숙박 기간을 연장했는데 매우 편리했습니다. 확장이 용이합니다. 평화로운 지역이지만 레스토랑 등에서 멀지 않습니다.

혼자 여행하는 사람에게는 택시를 타지 않고 밤에 조금 힘든 곳인 매우 먼 지역입니다. 도보로 10분 거리에 아름다운 해변이 있지만 대부분의 다이빙 센터는 도보로 25분 거리에 있으므로 부두에 더 가까운 곳에 머무르는 것이 좋습니다. 빌라는 제공된 시트와 수건을 포함하여 상당히 더러웠습니다. 접수원은 주변에 많지 않은 것 같았고 전화할 때마다 항상 10분 거리에 있었습니다. 그들은 특정 시간에 부두로의 환승을 광고하지만 당신도 누르지 않으면 실행되지 않았습니다. 택시를 몇 번 타야 했기 때문에 비용이 많이 들었습니다. 섬 전체가 훌륭하기 때문에 단점에 중점을 두었지만 같은 가격으로 더 나은 것을 찾을 수 있을까요?

매우 좋고 아늑한 호텔, 친절한 직원. 호텔에서 직접 오토바이를 쉽게 빌릴 수 있습니다.

다른 세계

큰 방 🤗

Disappointing Experience – Poor Service, Hygiene Issues, and Lack of Accountability We booked two rooms for our group of four via Trip.com more than 48 hours in advance, based on the hotel’s advertised availability. However, upon check-in, the receptionist (sunny) abruptly informed us we had to move rooms during our stay because the hotel was “busy.” and because we booked last minute less than 48 hours (which was untrue and not a valid reason to force room change). We simply did not want to be moved mid-stay and also was not informed prior. When we expressed this, the staff dismissed us rudely, stating we could “take our money and leave.” Their excuse about a “last-minute” booking was factually inaccurate and irrelevant given our confirmed reservation. The forced room change disrupted our plans, with staff knocking early morning to rush us out. The “upgrade” room they offered was actually a downgrade; smaller bedroom, stuffy, and with an unpleasant smell. Additionally, the hot water supply was inconsistent throughout our stay, and the kettle provided had visible stains of presumably mould buildup underneath, which raised serious hygiene concerns. That same night after room move, we found a cockroach on our bed. Next morning, the owner, michelle expressed shock and insisted this "hasn't happened before” which contradicts the staff's reaction when they arrived at night to clean the room, they appeared unbothered and simply said it must have come from the bathroom drain as if this were a common occurrence. Despite reporting the issue promptly, it took an unreasonably long time for staff to respond, and they refused to offer a room change, claiming no rooms were available. They only changed the sheets and mopped the floor, which falls far short of acceptable standards for hygiene and customer care. We did not ask for anything more than a clean room and a sincere apology. Unfortunately, what we received instead was defensiveness, denial, and blame, with the owner accusing me personally of having “an agenda from day one.” which was frankly inappropriate to say the least. The morning after the cockroach incident, the hotel sent a massage voucher as compensation for one of our rooms. We politely declined because we had other plans and because I was snorkeling (while others in our group went diving). It is concerning that a hotel offering scuba diving services seemed unaware of universal standard safety advice against massages within 24 hours of diving. Instead of addressing our concerns professionally, the owner reacted pettily. After accusing me of having “an agenda" for not taking voucher. It was quite clear that it was to keep us quiet from sharing our experience. she threatened to call Trip.com before we posted any review. This unprofessional and defensive behavior confirms the hotel’s lack of accountability. We are sharing our experience not out of spite, but to honestly inform future guests. If you value respectful service, hygiene, and transparent communication, I strongly would recommend looking elsewhere. This hotel’s handling of our stay was far below the warm and welcoming Thai hospitality we expect as a local Thai residents let alone for any foreign nationals visiting Koh Tao for holiday.

Our new visit to Wood this year! The only new thing is that the walls have been painted) I still like the place, but all the same problems as before remain. I would like the service to be a little better!❤️

Good location, very friendly service, and good laundry service. The accomodation offers pick up and return services to the center. Only down-side was that the shower occasionally did not have warm water.

Super nice team, friendly super quiet I sleep good night in the middle of the green everywhere. The tea it’s very helpful

Very nice hotel! A little bit too expensive! Service and room service was ok! In general it was a good stay! We appreciate it!

Good hotel for the price. Large rooms, kind stuff. Only downside is its location - uphill, not paved road. Tough without  scooter

The room was clean and confortable And its located in a quiet spot No to far from the pier