키갈리 주방 호텔

'The hotel was nice and the staff are very friendly but the food was horrible. I think they really need to employ new chefs. The food was so bad that when I order a chicken bryani I couldn't eat it.'

'Had a bad experience with a front desk staff who was rude because I was asking her some questions about the terms and conditions form she gave me to sign. The waitresses and waiters at the restaurant were very excellent though.'

'Negative points • Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing. • When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf. • The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably. • The corridor lights turn off automatically, making it pitch dark and creepy. Positive points • Comfortable bed, welcome drink'