푸에르토바야르타 자쿠지 호텔

'그 해에 호텔을 지을 때 오리엔테이션을 고려하는 것이 좋았습니다. 바다쪽으로 약간 웨스틴을 막고 있는 쪽에 눈에 띄는 호텔이 있었다. 호텔과 같다면 일출과 일몰이 있는게 아쉽네요. 덮개가없는. 전반적으로 더 만족, 해변은 약간 길을 잃었습니다 하하하하'

'Excellent budget stay near zona romantica. All staffs friendly including at the breakfast. I had a very large king bed room with a small but nice patio to let some fresh air in. While rooms were a bit tired the rooms and entire hotel was spotless - no cleanliness concerns at all. Will be happy to return in the future'

'Nuestra estancia ha sido una invitacion a volver y volver, empezando por el servicio al cliente. Un servicio de primera desde la persona que te recibe en el hotel y te abre la puerta del auto en donde llegas, las personas que amablemente te atienden en recepcion con una sonrisa y un autentico sentido de servicio, los maleteros que se desviven por pedirte un taxi y ayudarte a cargar lo que traigas sin que se lo pidas, y cualquier persona que trabaja en el hotel en el area de recepcion indudablemente esta para atenderte con la mejor disposicion de servicio. Tambien en el area de alberca, y restaurantes. El lugar impecable, contando con una belleza arquitectonica. Su amplitud y distribucion tanto del hotel, como de los cuartos, te acogen. El hecho de ser un lugar abierto, nos deja sentir el clima, y el viento que corre es un sensacion muy agradable. La decoracion del lugar es calida y de buen gusto, dandonos un sentir de estar ”en casa”. La ubicacion del lugar da pie a salir a caminar a la Marina, tanto de dia como de noche, con completa seguridad, y todos los lugares a donde fuimos estan muy cerca, a 5, 10, 15 minutos en auto: Walmart, Centros Comerciales, Malecon, Centro, Restaurantes, Terminal Maritima. El acceso a la playa es una delicia, con unas vistas a la puesta de sol inigualables. Disfrutamos las actividades extras que inlcuye la estancia en el hotel, y el hecho de no ser invasivas a nuestros momentos de estar. La comida es muy buena, y aunque el precio es poco alto, vale la pena qued**** en el hotel a comer. Quiero cerrar felicitando el programa de Servicio al Cliente que tiene el hotel, ya que seguro es una administracion que se toma su tiempo en el entrenamiento en esta area a todas las personas que laboran ahi. El servicio al cliente hace la diferencia en una experiencia, y eso es lo que buscamos al ir de vacaciones, vivir experiencias gratas y memorables. Felicidades por su excelente servicio a todas las personas que laboran en Club Regina Puerto Vallarta!'

'호텔 방도 넓고 가격도 싸고 tv에 핸드폰 연결해서 볼수 있어서 좋았어요 뷰는 그럭저럭?'

'I don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms. I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.'

'Everything was perfect about the hotel. The one issue I had was that the hot water ran out very quickly in the shower and after just 3 minutes the water was cold.'

'서비스는 믿어지지 않았다. 웨이터와 모든 직원은 매우 친절했습니다. 호텔은 차갑고 방문하는 동안 매우 바쁘지 않았습니다. 나는 항상 수영장 옆이나 해변과 레스토랑에서 방을 찾았습니다.'

'좋은 서비스, 좋은 환경'