미리 무료 와이파이 호텔 예약

Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer.

Had a great time staying here with friends. Unfortunately we had to change room due to poor wifi connection.

I had a wonderful stay at Somerset Hotel Miri. The hotel is conveniently located near the city center, making it easy to access restaurants, shopping areas, and local attractions. The room was clean, spacious, and comfortable, providing everything needed for a relaxing stay. The staff were friendly, professional, and always willing to assist with any requests. Check-in and check-out were smooth and efficient. I also appreciated the reliable Wi-Fi and the peaceful atmosphere throughout the hotel. Overall, Somerset Hotel offers great value for money with its comfortable accommodations, excellent service, and strategic location. I would definitely stay here again and highly recommend it to anyone visiting Miri for business or leisure

훌륭한 위치에 있는 호텔에 비해 가격 대비 훌륭한 가치. 호텔은 마을에 위치하고, 2개의 쇼핑몰과 연결되어 있으며, 많은 훌륭한 현지 식당에서 도보 거리에 있습니다. 넓은 아파트는 오래되었지만 완벽하게 살기 좋습니다. 호텔 객실은 리노베이션되었고 꽤 좋습니다.

위치는 정말 좋았지만 로비에서 끔찍한 냄새가 났어요. 마치 토하는 냄새 같았어요. 로비에 갈 때마다 그 냄새 때문에 너무 힘들었어요. 방은 괜찮았고, 특히 매트리스가 정말 좋았어요! 너무 부드럽고 푹신했어요. 하지만 화장실은 개선이 필요해요! 샤워기 손잡이가 부러져 있었고, 배수관에서 물이 새서 샤워하기가 너무 불편했어요.

Replace the damaged television, provide more television channels, and improve the television signals quality

One can argue that the staff and service provided by the hotel are even more important than the facilities, and for many people is. It is always expected that the Staff provides good service for the customers as hotels are a part of the hospitality industry, so personally, I think it is important to point out clearly about this matter. Make sure to include all the negative aspects of the service in your review, if any.

한두 명의 여행자에게 좋습니다. 깨끗한 방과 충분한 시설. 음식과 쇼핑몰, 도심까지 도보 거리. 편안한 숙박, 다시 올 것이다.

We had a pleasant stay and were here for the second time. The room was so spacious. The pool was nice, and you can have great scenery from the pool. Your kids will love the pool too. The mattress was a bit hard, woke up with a backache a little bit. The cafe was nearby too, can walk in the distance. Overall, it was a great place to stay.

Nice. Stay here twice. The view is beautiful during at night Delicious seafood restaurant. Just next doo. No need to go any further for food But limited parking nearby. Depends on luck