욕조 제공하는 에디슨 호텔

우리는 뉴욕시로 모터 코치 투어를하는 동안이 호텔에서 4 박을 묵었습니다. 그것은 도시에서 조금 길지만 노동절 주말에는 교통량이 가볍기 때문에 우리가가는 곳으로가는 데 시간이 오래 걸리지 않았습니다. 호텔 객실은 2019 년에 개조되었으며 꽤 좋습니다. 침대는 편안하고 우리 방은 매우 조용했습니다. 목욕 시설은 좋은 품질이며 수건은 두껍고 푹신합니다. 그들은 방에 물병을 주며 (무료) Keurig 기계가 있습니다. 커피 4 개와 차 k-cup 2 개를 얻습니다. 필요에 따라 리필합니다. 아침에 로비에서 커피도 제공됩니다. 현재 호텔의 공공 장소가 개조되었습니다. 뒷쪽에 멋진 안뜰이 있으며 호텔 주변을 걸을 수 있습니다. 직원들은 친절하고 도움이됩니다.

Great service and wonderful people

The hotel smelled like mildew when I check in. The green carpet in the room was damp. I asked the desk to switch rooms but they said all are like this. The hotel is very run down and dated. The TV is not HD and only gets 6 stations. The fridge in the room did not work. The beds were the worst hotel bed I have slept in, and I travel 100 nights a year. Hilton should be embarrassed to have their name on this. I checked out after one night and moved to a different hotel

2인이 사용하기 아주 넉넉합니다. 와이파이는 존재하지 않습니다. 샤워는 완전히 깨끗하지 않았습니다. 나는 여기에 여러 번 머물렀고 미국 호텔이 거의 깨끗하지 않다는 것을 알고 있지만 이번에는 배관이 불량한 방을 받았습니다. 세면대가 계속 막혀서 샤워기 헤드 뒤쪽으로 물이 쏟아졌습니다. 또한 프론트 데스크 직원 중 일부는 단순히 추가 숙박을 위해 방을 예약하는 방법을 모릅니다.

During my recent stay at Fairfield Inn & Suites by Marriott Edison-South Plainfield on February 17th, I encountered a situation that significantly compromised my comfort and trust in the Marriott brand, known for its cleanliness and customer service standards. Finding a bug in my bed the following morning was not just a major inconvenience; it was a distressing experience that highlighted a serious lapse in hygiene standards, which I had never expected from a Marriott establishment. Despite promptly reporting the issue and the staff's quick action to change my room, the emotional distress and the inconvenience of relocating, which consequently made me late for an appointment, seemed to be lightly regarded by the management. The offer of a mere $20 credit towards my stay was, to say the least, disappointing and felt dismissive of the gravity of the situation. Such a response does not align with the level of guest satisfaction and service excellence I have come to associate with Marriott. I had hoped for a resolution that would genuinely acknowledge and compensate for the discomfort caused, such as comping the affected night's stay. This would have demonstrated a true commitment to guest satisfaction and potentially restored my faith in Marriott as my choice for future lodging. The manner in which this incident was handled raises concerns not only for my own experience but for future guests as well. I urge the management to revisit their approach to such matters and to adhere more closely to the high standards Marriott is known for. The importance of immediate and appropriate action to address and prevent such incidents cannot be overstated. I share this review in the hope that it will prompt a reconsideration of my case and lead to measures that ensure a cleaner, more guest-focused experience moving forward. Marriott has always been a preferred choice for many because of its reputation, and it's crucial that such standards are upheld consistently across all properties. Sincerely, [A Guest Who Expected More]

이것은 머물기에 나쁜 곳이 아닙니다. 샤워기의 물은 내가 좋아하는 온도에 도착하는 데 시간이 조금 걸렸지 만 그 외에는 불만이 없습니다. 나는 나중에 지불 할 옵션이 편리하여 미래에 다시 여기에 머무르는 것을 신경 쓰지 않을 것입니다.

Hotel is very nice from outside and inside front desk staff is very friendly specially Daniel and monse is very helpful and friendly, rooms are very clean and nice, housekeeping is very friendly , they do very nice job in room ,nice restaurants around the hotel. Staying in edison red roof was very good experience !!