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The Grand Hotel Kronenhof, located in the Engadine valley in the Swiss Alps, is not just a Five Star Hotel, it’s officially a Five Star, Superior hotel. Why is that? For one thing, it’s the Swiss hospitality and the professionalism of the staff. The Reception staff and the Concierge make one very much at home as soon as a guest enters. In fact, Daniel Stauch, the Head Concierge/Guest Relations, is always very responsive to our questions and requests even before we arrive at the hotel. The superior service flows through reception, the concierge, the dining room, the bar, the spa and housekeeping. Every wish and need is promptly fulfilled with a pleasant smile. We have vacationed at the Kronenhof four times. Each time we arrive, we receive a royal welcome full of smiling faces. While a receptionist efficiently checks us in, our bags are whisked off to our room. The Kronenhof team is committed to making every guest’s stay a joyful, memorable event. My husband and I consider the Grand Hotel Kronenhof our home away from home. Among other awards, the World Luxury Spa Awards granted the Grand Hotel Kronenhof, the 2016 Global Spa of the Year award. The spa truly deserved that award. We enjoyed the water jets for every part of the body and the walk-through warm-to-cold stretch of pools, all of which are not only relaxing but also therapeutic for aching muscles and even burning nerves. The walk-through warm-to-cold stretch of pools cured the injured, burning nerves in my husband’s feet. It is a pleasure to close each day feasting in the Grand Dining Room, accompanied by the soothing sounds of a talented pianist, but be prepared to go on a virtual reality diet upon returning home! We could write a book about the Grand Hotel Kronenhof, but we will stop here. We’ll be back in 2025! The Houses

We stayed in a standard room, which was big but fairly basic, though clean. Good amenities (the room had a kettle and a coffee machine). Efficient housekeeping staff. The shower & toilet was was modern and quite large, with a bath and a shower. The hotel welcomes dogs, we found some really nice. big (and friendly) breeds in the lobby more than once. The lobby area (bar, etc) have a lovely, upmarket ambience, with equally friendly, smiling staff. Though Pontresina railway station is a 10-12 minute walk from the hotel, it's terribly uphill from the station to the hotel (preferable the other way). The hotel provides a free transfer though. There are lovely walking areas around the hotel, both forest and urban. Plenty of car parking at the hotel, though a booking may be needed. The food in the hotel is amazing, though expensive.

Recently I have been a guest at a regular yoga class (not yet an overnight guest) occurring in the Spa / Wellness area of Hotel Maistra 160 in Pontrasina and today I felt compelled to leave a short review regarding my experiences at this hotel. Hotel staff are very professional and extremely kind and helpful. The facilities are beautiful and the hotel location in the center of Pontrasina offers great views of the mountains. The Spa area is very warm and inviting and the yoga classes guided by a wonderful teacher are fantastic. I am impressed by everything I have seen and experienced at this new hotel.