질롱 레지던스

I booked the Novotel Geelong superior King room at $545, thinking that it would be a nice treat for my son and I, on a weekend away. The hotel is tired, and lobby is very ordinary. That however was the best part of the hotel. The room was a massive disappointment, looked onto a carpark, level 3 and terribly maintained, with filthy stained carpet. Marks on the walls, and a hole in the wall, the aircon duct was a health hazard covered in dust. They charge $40 a day parking, which on top of the price seems outrageous. Our aircon was not working, it was 27 degrees and outside a very mild 21. This wasn’t rectified, despite asking. No evidence of management overseeing running of the hotel. The staff seem overwhelmed and undertrained. The restaurant is well under standard. Decor was old and desperately in need of an upgrade. Like a run down office block. The service was terrible, staff asked twice for my room number. Ordered coffees on arrival, asked again if they were coming, then asked for take away, and they still didn’t arrive in the half in a hour we were there. I gave up waiting. Honestly the worst hotel experience I have had. For the price expectations were high. Extremely disappointing, and no idea how this place is still trading, just the location must save it.

내가 거기에 있었던 밤에 식당은 열리지 않았다. 그러나 나는 멋졌고 비용은 매우 합리적이었다. 방은 약간 먼지가 많았지 만 호텔에서 리노베이션이 진행되어 이해할 수있었습니다. 이것은 불평하기에 충분하지 않았습니다.

이것은 Sheridan이나 Ritz가 아니지만 예산 모텔이 가면 질롱에서 제공되는 최고가 될 것입니다. 직원이 매우 친절하고 방이 깨끗하고 침대가 매우 편안하고 좋은 TV, 아침 식사는 ”간단한 지구”메뉴와 가격으로 매우 좋았습니다. 우리는 우리의 체류에 만족했으며 다음에 질롱에 머물 필요가있을 때 문제가 없습니다.

Where to start with this one? I booked a twin room (1x queen and 1x single) here through Wotif.com. $181. I was flat out making the 9pm cut off for check in. The women on the reception gave me a check in form and on that I stated 3 people would be staying in the room. She said id only booked for 2 people and would have to get ”the girls” to sort that out tomorrow. We left and went on the rest of our trip and stupidly I booked it again for the way home. It was after this I noticed I had been charged $55 extra for the previous night for the extra person. On check in the 2nd time I marked 2 people staying (myself and my 6yo) as my partner had intended heading off that evening but wasn't sure as it was getting late. Thats where things went south pretty quick, the manager, probably the most abhorrent human I have ever encountered, started yelling at me from the ground whilst I was entering the 1st floor room asking how many was staying. I chose to go and have a conversation in the office instead of yelling. She said she saw on the cameras there were 3 people in the car when we got out and we had enough luggage for 3 people. Well yes, we had been on a 4 day trip. 3 of us. I informed her the 2 person thing was a Wotif default search. I simply put the dates and the town in and then choose an appropriate room for my needs. In this case it was the twin room that sleeps 3, as per the advertisement. She charged me another $55 dollars, refused a refund as per the very convenient ”no refund”. She informed me that this always happens (im not surprised). She accused me of stealing by not indicating how many people were staying there. She was abusive and basically just downright obnoxious. You cannot speak to this person, seriously, she just speaks over you at every chance. I honestly booked a room to accommodate our needs. in all my time booking hundreds of Hotels I have never encountered anything like it. Seriously guys, stay away from this place. I feel stupid falling into the same trap twice but i'd already booked it prior to looking at my credit card transaction. DO NOT STAY AT THIS PLACE, THEY DO NOT DESERVE YOUR BUSINESS!!! I feel sillier after getting home and reading the reviews, seems to be a common theme at this place. I though given the twin share room that sleeps 3 was more expensive than a queen room that i was already paying for a 3rd person. For heaven's sake just go somewhere else, this place is just disgraceful!

3 층에 배치되어 있으며 엘리베이터가 없으며 상자를 옮기는 것이 어렵습니다. 편리한 위치. 그레이트 오션로드 (Great Ocean Road)로의 여행을 시작하기에 좋은 보급소입니다. 식기 세척기가 시작되면 부엌 벽의 전원이 꺼집니다.