헤리턴스 앙갈라 후기

숙소 답변: Dear Guest,Thank you for your detailed and thoughtful review! We are so happy to hear that you enjoyed the stunning infinity pool and the unique architecture designed by Bawa. It’s wonderful that you appreciated the solid construction of the hotel and the attentive service from our housekeeping and reception teams.We’re also glad that you noticed the variety of guests, from honeymooners to families, as we aim to provide a welcoming environment for all. We do apologize for the delays you experienced with the restaurant service, and we truly appreciate your patience. We’ll be addressing this with the team to ensure faster service moving forward.Your feedback about the breakfast coffee and temperature concerns has been noted as well. We always strive to improve, and your comments help us enhance the guest experience.We hope to have the pleasure of welcoming you back to Heritance Ahungalla for another wonderful stay!Warm regards,Nelka KulasekaraAssistant Front Office Manager

숙소 답변: Dear Chia,Thank you for bringing this to our attention. Please accept our sincerest apologies for the experience you had during your stay. This is far from the standard we strive to maintain, and we deeply regret the inconvenience caused.Your feedback is extremely valuable to us, and we are already taking steps to ensure this situation is addressed and does not happen again in the future.We truly appreciate you sharing your experience, and we hope you will give us another opportunity to restore your confidence in our hotel.Warm regards, Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.

숙소 답변: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our prime location and found our staff to be kind and friendly. It’s always our goal to make our guests feel welcome and comfortable.We apologize for the inconvenience with the A/C temperature. Your comfort is very important to us, and we’ll certainly look into this issue to ensure it doesn’t affect future stays.We truly appreciate your comments and hope to have the pleasure of welcoming you back to Heritance Ahungalla soon.Warm regards,Nelka KulasekaraAssistant Front Office Manager

숙소 답변: Dear Guest,Greetings from Heritance Ahungalla !It was a great pleasure to have you staying with us and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We would like to apologize that we could not meet your expectations with certain areas and appreciate that you shared your feedback with us, as it offers valuable insights for improvement. Once again, thank you for your feedback and we are looking forward to welcoming again in the future.Wish you a pleasant day,Thank you.Warm Regards,Sisira SenaratneGeneral Manager

숙소 답변: Dear Guest,Greetings from Heritance Ahungalla!First and foremost, we thank you for visiting Heritance Ahungalla. As a brand that constantly focuses on delivering exceptional experiences, we regret noticing that your most recent visit has been inconvenient as mentioned. We thank you for bringing this to our attention since it will lead us to deliver an improved experience.Kindly be assured that we will share this with the relevant departments to take action where applicable.We hope to see you again soon.Thank you,Warm RegardsSisira SenaratneGeneral Manager

숙소 답변: Dear Valued Guest,Thank you for sharing your wonderful feedback! We’re so pleased to hear that you enjoyed your stay with us, especially the convenient room location near the swimming pool and the beautiful sea view.It’s great to know you were able to enjoy the weekend activities and evening performances — we love creating a lively and fun atmosphere for our guests, especially families. We’re also delighted that you enjoyed our buffet selection and desserts!A special thank you for recognizing Jayaru for his thoughtful gesture on your birthday — we will be sure to share your kind words with him. It’s always our pleasure to go the extra mile to make our guests feel special.We look forward to welcoming you back for another memorable stay!Warm regards,Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.

숙소 답변: Dear Valued Guest,Thank you very much for your kind feedback!We’re delighted to hear that you had a wonderful and relaxing stay with us. It’s truly rewarding to know that our team’s warm welcome, the beautiful infinity pool, and the variety of delicious food made your visit memorable—even for just one night.We would be thrilled to welcome you back, and we hope you’ll have the opportunity to enjoy the spa during your next visit—it’s an experience not to be missed!Thank you once again for choosing us. We look forward to hosting you again soon.Warm regards,Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.

숙소 답변: Dear Valued Guest,Thank you very much for your kind words and for sharing your experience at Ahungalle Beach. We’re delighted to hear that you enjoyed the stunning sunset, picturesque scenery, and diverse culinary offerings during your stay. It’s always a pleasure to know our guests plan to return—it truly means a lot to us.We also appreciate your feedback regarding the ceramic jars used for toiletries. Your comment is important, and we will certainly take it into consideration as we continually work to enhance both the comfort and safety of our guests.Thank you once again for choosing us, and we look forward to welcoming you back for another memorable stay.Warm regards, Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.

숙소 답변: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that you enjoyed your stay in our luxury ocean-view room and appreciated the tranquility, cleanliness, and breathtaking views.It means a lot to us to be considered your favorite hotel in Geoffrey Baba. We're especially pleased that you felt satisfied and are already thinking about returning—next time for a longer stay! We’d love to welcome you back for a full week so you can relax and fully enjoy everything our hotel and the surrounding area have to offer.Thank you once again, and we look forward to your next visit!Warm regards,Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.

숙소 답변: Dear Guest,Thank you for sharing your detailed feedback with us! We are happy to hear that you found our hotel well-maintained, with excellent hygiene standards, and that you enjoyed the perfect environment we strive to create.We’re also glad you appreciated the unique welcome gift. It’s wonderful to hear that our staff’s patience and service made a positive impression on you.Your feedback is truly valued, and we look forward to welcoming you back to Heritance Ahungalla for another great experience!Warm regards,The Management Heritance Ahungalla

숙소 답변: Dear Guest,Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed the beautiful location, with the close proximity to the sea and the stunning infinity pool. We’re also glad that you found our breakfast offerings satisfying and appreciated the enthusiasm of our staff.We understand that the limited dining options nearby can be a bit of an inconvenience, but we hope that the dining experience at our hotel met your expectations. Rest assured, we are always looking for ways to improve our guests' experience.We truly appreciate your insights and hope to welcome you back to Heritance Ahungalla in the future.Warm regards,The Management Heritance Ahungalla

숙소 답변: Dear Guest,Thank you for your valuable feedback! We’re glad to hear that you enjoyed the location, with the beautiful sea right in front of the hotel. We do understand that the surrounding area is more tranquil, which adds to the serene atmosphere, though we appreciate your point about the limited options nearby.We also apologize for the moldy smell you experienced on the first floor and appreciate you bringing it to our attention. We are committed to maintaining the highest standards of comfort for our guests, and we will certainly look into addressing this issue promptly.We’re pleased that the rooms on higher floors met your expectations, and we hope to have the opportunity to welcome you back for another stay.Warm regards,]Nelka KulasekaraAssistant front office managerHeritance Ahungalla

숙소 답변: Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated the iconic design by the renowned Sri Lankan designer, Bawa. It’s wonderful to know that our hotel met your expectations as part of your specially selected series.We would love to welcome you back in the future and provide you with another memorable experience.Warm regards,Nelka KulasekaraAssistant Front Office Manager