인기 포트워스 홀리데이 인 익스프레스 호텔

직원들은 매우 정중하고 친절했습니다. 도착하기 전에 알리지 않은 1박당 $30의 요금으로 차를 발레파킹해야 했을 때 당황했습니다. 다른 사람들이 무엇을 기대해야 하는지 알 수 있도록 언급해야 한다고 생각했습니다. 위치는 Stockyards에서 자동차로 약 3마일 떨어진 컨벤션 센터에 있습니다. 방은 호텔처럼 깨끗했습니다. 나는 거기에 머무르는 것이 완전히 안전하다고 느꼈고 전반적인 체류에 만족했습니다.

좋은 호텔, '다른 문 사용' 표지판은 우리가 폭우에 도착했을 때 다른 입구가 없었기 때문에 약간 오해의 소지가있었습니다. 레스토랑, 바 등 사이의 훌륭한 위치

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

나는이 호텔에서 환상적인 숙박을했습니다! 방은 매우 깨끗했고 위치는 도시를 탐험하기에 완벽했으며 아래층 레스토랑은 맛있는 음식을 제공했습니다. 강력 추천!

그것을 사랑. 내가 감사했던 음식 배달을 일정하게 할 수도있었습니다! 책상에 있는 미셸, 별 5개!