유로파 개트윅 호텔 & 스파(Europa Gatwick Hotel & Spa)

끔찍한 고객 서비스는 특히 레스토랑에서 뷔페 식사를 하는 동안 모든 종류의 음료를 주문하고 테이크아웃하기 위해 아래층 바로 밖에 나가야 하는 사내 레스토랑과의 계약이며 비용을 지불한 후에야 이 사실을 알게 됩니다. 비페...음료가 포함되어 있지 않습니다!!. 이것은 가장 터무니없고 불편한 배열을 가진 모든 여행에서 만난 가장 적합한 호텔입니다. 무엇보다 바텐더 서비스 수준이 매우 친절하고 수용적이지 않습니다....끔찍한 경험!!!

설명과 다릅니다 방이 매우 더웠고 수프 본체가 비어 있지 않았습니다 매우 실망했습니다

Everything great for this hotel. Very convenient for Gatwick airport. Breakfast very good. Room very clean. Close to Crawley station avoiding the need to go back to Gatwick airport for the train home.. would seriously recommend this hotel.

Awful place don’t stay

There's no cold water running and the hot water is 100 degrees centrigate , with no hot warning signs Direction to locate room took 20 mins no help poor siges. Terrible

Whats there to say.. it's Europa...

Good little find this, lovely little break. Couldn’t really fault it. Reminded me of being abroad with its charming little features 👍🏻

Location is good, nice walks in the Village if you like. Spindles was the highlight of the experience, access to the spa and pool, steam room and Sauna, make for a very relaxing morning. The parking was free and the staff were friendly and helpful.

Worse hotel I have ever been too in My life I got accused of noise coming from my room which I was solo . The manager with short blonde hair was so rude towards me and my colleague. Took my £50 deposit and gave discounts to other people. 2nd she did not want to state her name . 3rd I ended up with bed bugs bites . Booked again on 20th Jan 2023 and they refused my booking and took my money again and still haven't received it this needs to be raise higher than a manager please as this is totally unfair and to be honest feel very discramanated had to book another hotel with no issues I also was a regular customer .